User Support Practitioner

6 days ago

Chennai, India Tekwissen India Full time
Overview:TekWissen Group is a workforce management provider throughout the India and many other countries inthe world. The below client is a subsidiary of Client Motor Company for its operations in India and its Head Quarter is in Sholinganallur, Chennai, Tamil Nadu. This Client also has integrated manufacturing facilities in Sanand, Gujarat.

Job Title:

User Support Practitioner

Location: Sholinganallur,Chennai,600119

Duration: 11

Months

Job Type: Full Time

Work Type: Hybrid

Position Description:

Manage hiring process for Purchase services Supplier employees by coordinating between Suppliers & Hiring managers Manage onboarding process : CDSID creation, raising laptop request ,providing application access , VDI or ZScalar access Manage Offboarding process - CDSID deactivation ,ensuring surrender of laptop request ,revoking application access and revoking VDI ZScalar access Manage Headcount allocation process & Ensure HC accuracy Rapidly iterate ad hoc reporting needs Manage Maintain relationship with Suppliers & coordinate for release of Purchase Orders Change Requests Responsible for coordinating with FCSD and Pro Tech Management, Business and other IT groups to identify goals, timeframes and allotment of resourcesEnsure all enablement process are followed diligently by People Leaders Coordinate conduct Townhall meetings Coordinate new employee orientation Coordinate Protech Demo

Support India Leadership teamProvide support to members of the client's Pro organization on all processes as needed.Support financial updates to enable and accurate forecast to actuals utilizing the newly launched Nicus systemSupport any new Process, Practice and Policy and FCSD Pro Operating model.

Skills Required:

proficient in excel , ability to get things doneExperience Required:

3-5 yearsEducation Required:

Any degreeTekWissen

Group is an equal opportunity employer supporting workforce diversity.

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