
L2 Azure Support Engineer
4 weeks ago
Job Title :: L2 Azure Support Engineer
Location :: Bengaluru, India (Hybrid - 10 days in a month onsite)
Minimum 3+ years of relevant experience
Shift Timing :: Rotational shift or weekend working
Top Skills ::
- Azure Virtual Machines (Azure App Services)
- Azure Active Directory (Azure Monitoring and Management/Azure AD Authentication)
- Ticketing System
Job Description:
- Report escalation process and create metrics/trend of tickets.
- Azure fundamentals(app insight, app registration renewal, config update, Secret management etc.)
- Application basic structure( Azure app services, Service accounts, SQL Server(s), Services, task manager, Browsers - Edge / chrome / Firefox / Safari etc.)
- Strong communication & collaboration.
- Experience in Agile.
- SLA-bound incident handling.
- Familiarity with Windows Server, IIS.
- Log analysis and user ticket triaging.
Should Have Skills:
- App layer awareness (frontend/backend).
- Knowledge of browser configs, session/caching issues.
- Security and access management (e.g., AD roles).
Good to Have Skills:
- Scripting (PowerShell).
- Basic SQL queries.
- Awareness of WAF/firewall issues.
About Ascendion:
- Ascendion is transforming the future of technology with AI-driven software engineering.
- Our global team accelerates innovation and delivers future-ready solutions for some of the world's most important industry leaders.
- Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
- Join us to build transformative experiences, pioneer cutting-edge solutions, and thrive in a vibrant, inclusive culture - powered by AI and driven by bold ideas.
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