Customer Enablement And Success Associate

3 weeks ago

Hyderabad, India Numerize AI Full time

Job Title: Customer Enablement & Success Manager(Entry level)

Location: Hyderabad Only

Experience: 0–2 years

Employment Type: Full-time

Company: 

About Numerize

Numerize is an AI-first startup revolutionizing financial management for the F&B industry globally with Neo Accounting—our smart, automated accounting platform. We empower restaurants and food businesses with real-time insights, streamlined workflows, and AI-driven financial decision-making.

We're growing fast and are looking for a 
Customer Enablement & Success Manager
 to join our passionate team. If you love problem-solving, enjoy engaging with people, and want to be part of an exciting journey in the startup world, we'd love to hear from you

Role & Responsibilities

  • Be the first point of contact for customers and help them experience Numerize seamlessly.
  • Guide clients through the onboarding process, assist with product adoption, and provide ongoing support.
  • Understand customer needs and proactively identify areas where they may need help.
  • Work closely with internal teams to suggest improvements and deliver feedback from customers.
  • Maintain long-term relationships and drive customer satisfaction and retention.

Who You Are

  • A recent graduate or someone with up to 2 years of experience in customer-facing roles (customer success, support, or consulting).
  • Strong communication and interpersonal skills—clear, confident, and empathetic.
  • Quick thinker and problem-solver, comfortable learning and applying new tools.
  • Passionate about customers and committed to helping them succeed.
  • Comfortable working in a fast-paced startup environment where things move quickly and change often.

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