
Telecaller
2 weeks ago
Responsibilities:
- Client Management: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.
- Sales Growth: Identify opportunities to upsell and cross-sell additional products or services to existing clients.
- New Business Development: Prospect and onboard new clients, ensuring a smooth transition and integration.
- Client Consultation: Understand clients' business needs and provide tailored solutions to meet their objectives.
- Performance Tracking: Monitor and analyze client performance metrics to identify areas for improvement and growth.
- Contract Negotiation: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.
- Collaboration : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.
- Reporting : Prepare regular reports on account status, sales progress, and forecasts for management review.
Requirements:
- Experience: Minimum of 3-5 years of experience in account management, sales, or a related field.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
- Relationship Building: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.
- Analytical Skills: Ability to analyze sales data and market trends to make informed business decisions.
- Negotiation Skills: Strong negotiation and conflict resolution skills.
- Education: Any Degree.
Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
Job Types: Full-time, Permanent, Fresher
Pay: ₹9, ₹12,000.00 per month
Benefits:
- Provident Fund
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