Telecaller Thoothukudi
4 days ago
Company Name :Matha Furniture
Job Title: Telecaller
Location : Thoothukudi, Millerpuram
Employment Type: Full-time/Part-time
Contact:
Salary: Negotiable
Overview:
We are seeking a dynamic and results-driven Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, answering inbound calls, and handling customer inquiries. You will play a key role in promoting and selling our products or services, as well as providing support and building strong customer relationships.
Key Responsibilities:
- Outbound Calling: Make calls to potential customers, inform them about our products/services, and generate interest.
- Customer Interaction: Handle inbound and outbound calls, answering queries and providing information.
- Sales & Lead Generation: Promote and sell products or services, qualify leads, and convert prospects into customers.
- Data Management: Maintain accurate records of customer interactions, including updating databases with call outcomes, customer details, and feedback.
- Follow-ups: Follow up with potential customers and leads, ensuring they are provided with the necessary information and assistance.
- Customer Support: Provide basic customer support, assisting with inquiries or issues related to products/services.
- Script Adherence: Follow company scripts and guidelines while communicating with customers to ensure consistency and professionalism.
- Reporting: Provide daily or weekly reports to supervisors regarding call metrics, sales targets, and feedback.
- Meet Targets: Achieve monthly or weekly sales targets, call quotas, and other performance metrics set by the organization.
- Team Collaboration: Collaborate with the sales and customer service teams to ensure customer satisfaction and smooth service delivery.
Skills & Qualifications:
- Education: High school diploma or equivalent; additional certifications in communication or sales are a plus.
- Communication Skills: Excellent verbal communication skills, with a clear and friendly tone.
- Customer-Oriented: Strong ability to build rapport with customers and handle inquiries effectively.
- Sales Skills: Ability to engage prospects, explain products/services, and close deals.
- Multitasking: Ability to manage multiple calls and tasks efficiently in a fast-paced environment.
- Technical Proficiency: Basic knowledge of computer systems, CRM software, and phone systems.
- Languages: Proficiency in [required languages, e.g., English, Hindi] depending on the region.
- Experience: Previous experience in telecalling, telemarketing, or customer service is preferred but not required.
Personal Attributes:
- Persuasive and Confident: Ability to convince potential clients or customers about the value of the product/service.
- Active Listening: Good listening skills to understand customer needs and concerns.
- Problem-Solving: Ability to think quickly and resolve customer queries or objections.
- Team Player: Willingness to work closely with team members and share best practices
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,000 - ₹10,000 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Job Types: Full-time, Permanent
Pay: ₹8, ₹10,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: ₹9, ₹10,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Work Location: In person
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Telecaller Thoothukudi
2 hours ago
Thoothukudi, Tamil Nadu, India SANTA TRADERS Full time ₹ 1,08,000 - ₹ 1,20,000 per yearOutbound Calling: Make calls to potential customers, inform them about our products/services, and generate interest.Customer Interaction: Handle inbound and outbound calls, answering queries and providing information.Sales & Lead Generation: Promote and sell products or services, qualify leads, and convert prospects into customers.Data Management: Maintain...