Information Technology Support Specialist

2 weeks ago


tamil nadu, India MX Full time
Job Summary
We have an immediate need for an internal IT support Specialist. The IT Support Specialist will report to the Senior Manager of IT Operations. The primary responsibility of the IT Support Specialist is to handle internal IT support needs in our MX India office . In addition, the IT Support Specialist will be responsible for maintaining end user devices such as laptops, desktops, tablets, mobile hotspots, etc.
Job Duties
Provide internal support for IT questions, incidents, issues, and requests
Escalate to Service Desk III and System Administrators in the U.S. as needed
IT inventory, asset tracking, and organization
Shipping and receiving IT equipment such as laptops and monitors
Setup and troubleshoot AV equipment; provide support, training and assistance for audio visual equipment in conference rooms, in open use areas and for company meetings
Setup employee workstations and peripherals
Employee onboarding and training on how to access and use company systems
Create knowledge articles for common questions or processes
Work with Procurement team for purchasing IT equipment and software
Keep up-to-date on new technologies
Assist with hands-on support for infrastructure (Networking, CCTV, AV equipment, etc.) located at MX India office
Basic Requirements
Demonstrate a proactive attitude towards projects, users, and systemsTwo or more years of technical experience
Strong knowledge and experience with Windows, macOS, iOS & Android
Experience supporting Google Workspace
Familiarity operating audio and video equipment
Experience supporting network printers
Experience using Endpoint Management tools such as JAMF and Intune
Networking services & technologies such as VPN, DNS, IP addressing, network cabling
Ability to diagnose & troubleshoot technical issues
Incident Management System (ServiceNow)
Understanding of the ITIL framework
Advanced Requirements
A+ Certification
Continued IT Education
Work Environment
In this role, a significant aspect of the job involves working in the office for a standard 40-hour workweek. We believe that the collaborative nature of our work and the face-to-face interactions among team members are essential for fostering a dynamic and productive work environment. Being present in the office enables seamless communication, facilitates quick decision-making, and encourages spontaneous collaboration that contributes to the overall success of our projects. We value the synergy that comes from having our team members physically together, allowing for immediate problem-solving, idea exchange, and team building.
Compensation
The expected earnings for this role could be comprised of a base salary and other forms of cash compensation, such as bonus or commissions as applicable.
This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.
**Please note applicants applying for this position must have the legal right to work in India without the need for sponsorship. We are unable to provide work sponsorship for this role, and candidates should be able to verify their eligibility to work in the country independently. Proof of eligibility to work in India will be required as part of the hiring process.

  • Chennai, Tamil Nadu, India Larsen & Toubro Full time

    IT - Information Technology LNT/I-IT/1026978 - L&T Energy - HydrocarbonChennai - Posted On 13 May 2024- Required Experience 7 - 20 Years**Skills**: Knowledge & Posting Location IT SERVICE MANAGEMENT INFORMATION TECHNOLOGY IT MANAGEMENT Minimum Qualification B.S. ENGINEERING TECHNOLOGY **Job Description**: **Function **IT **Education **BE/ BTech/...


  • tamil nadu, India Exela Technologies Full time

    Responsibilities:Product Development:Lead the development of technology products and solutions that align with the company's strategic goals.Foster a culture of innovation and continuous improvement within the product development team.Stay ahead of emerging technologies and assess their potential impact on the company's product roadmap.Customer Project...


  • tamil nadu, India Hitachi Energy Full time

    Currently, we are looking for a suitable candidate to fulfil the role of Sales Support Specialist at our India Operations Centre (INOPC) in Chennai, India.Main responsibilities• Prepare Timely and comprehensive offers / Quotations for Gas Insulated switchgear RFQ / Enquires.• Determine most technical appropriate and cost-effective solutions•...

  • Support Executive

    4 weeks ago


    Tamil Nadu, India MTAB Technology Center P Ltd Full time

    This is a remote position. Dear Job/ Intern Seeker **JD For Support Executive** We Abhyaz (MTAB Technology Centre Pvt. Ltd) are looking for a passionate and dedicated individual to join us as a support executive intern. **Core Functional Responsibilities** - Answering inquiries - Provide detailed information to customers. - Following up with customers...


  • tamil nadu, India Rently Full time

    About Us:Rently is revolutionizing the way renters tour a home! Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an...


  • Tamil Nadu, India MTAB Technology Center P Ltd Full time

    This is a remote position. Dear Job/ Intern Seeker **JD For Support Executive** We Abhyaz (MTAB Technology Centre Pvt. Ltd) are looking for a passionate and dedicated individual to join us as a support executive intern. **Core Functional Responsibilities** - Answering inquiries - Provide detailed information to customers. - Following up with customers...


  • Tamil Nadu, India MTAB Technology Center P Ltd Full time

    This is a remote position. MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and...

  • Support Executive

    1 month ago


    Tamil Nadu, India MTAB Technology Center P Ltd Full time

    This is a remote position. MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and...


  • Tamil Nadu, India MTAB Technology Center P Ltd Full time

    This is a remote position. MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and...

  • Support Executive

    1 month ago


    Tamil Nadu, India MTAB Technology Center P Ltd Full time

    This is a remote position. MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and...


  • tamil nadu, India CIRCOR International, Inc. Full time

    Commodity SpecialistORGANIZATIONAL STRUCUTREBUSINESS: CIRCOR A&DLOCATION: Coimbatore, IndiaDIRECT REPORTING: Director of A&D Global Supply ChainFUNCTIONAL REPORTING: TBDPOSITION DETAILSPosition SummaryThis role will be critical in supporting the execution and management of direct sourcing strategies for the Circor Global Aerospace and Defense Business. This...


  • Perungalathur, Chennai, Tamil Nadu, India The Lords' International School Full time

    The Lords’ International School, Tambaram, Chennai - a Cambridge curriculum school, is looking for experienced Information and Communication Technology [ICT] teacher to teach, middle and high school level. Contact: 7200059525 **Salary**: From ₹20,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift Ability to...


  • Chennai, Tamil Nadu, India German Academic Exchange Service, Information Point Chennai Full time

    Job Announcement Regional Officer DAAD Information Point in Chennai About the DAAD The Deutscher Akademischer Austauschdienst (DAAD) (German Academic Exchange Service) is a not-for-profit organization of German higher education institutions and their student bodies. It awards grants and scholarships, supports the internationalisation of German...


  • tamil nadu, India NielsenIQ Full time

    ABOUT THIS JOBClient Solutions Specialist is responsible for driving the requirements gathering phases of projects, liaising with business users to develop high quality business and functional requirements and work with stakeholders to analyze issues and propose solutions The Client Solutions Specialist also understands processes within the different...

  • DevOps Specialist

    1 month ago


    tamil nadu, India Horizon56 Full time

    Are you an expert in managing Azure infrastructure and application deployment in scale ? Are you service-minded, not afraid to take responsibility and can work independently? Then this position is for you.Salary Range - Between 20 Lakhs to 40 Lakhs INR per annum depending on qualifications and experience.At Horizon56, we are developing and implementing...

  • SAP Ewm + Wm

    1 month ago


    Chennai, Tamil Nadu, India MX Information Technology Full time

    Hope you are doing well! HCL Technologies Ltd hiring for SAP EWM + WM, Location - Chennai / Bengaluru / Noida/Hyderabad-Work from office. Please do have a look on the job description and let me know, if you are looking for the same then Contract me through mail and phone. Job Title: SAP EWM + WM Experience -10 +years Location - Chennai / Bengaluru /...

  • Sales Specialist

    1 week ago


    tamil nadu, India Prinova Full time

    Company DescriptionPrinova is a leading provider of short-run packaging solutions located in Madhavaram. Our mission is to redefine short-run packaging by prioritizing customer needs with unparalleled flexibility, cutting-edge technology, and innovative approaches. We are committed to helping your brand shine in the market.Role DescriptionThis is a full-time...


  • tamil nadu, India Chargebee Full time

    We are looking for a Product Support Specialist to join our team and play a pivotal role in delivering superior customer experience by solving complex problems and reducing customer touch points. This role requires hands-on experience with API integrations, fronted technologies like Javascript, exposure to SDLC, and Revenue Management, all of which are...


  • tamil nadu, India Chargebee Full time

    We are looking for a Product Support Specialist to join our team and play a pivotal role in delivering superior customer experience by solving complex problems and reducing customer touch points. This role requires hands-on experience with API integrations, fronted technologies like Javascript, exposure to SDLC, and Revenue Management, all of which are...

  • Xstore Pos Support

    1 month ago


    Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

    **Technical Lead** **Qualification**: Science / Engineering Graduate ** Responsibility**: **Requirement Gathering**: - Participate in requirement gathering JAD sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products). - Raise queries and get query...