Performance Reporting Sr Analyst
4 weeks ago
The group works closely with the Banking and Product teams, Investment Counselors, Portfolio Managers, Operations, Technology, and other Global Client Reporting teams.
The Performance Reporting analyst will work to support the overall function of the regional Performance Team, which is part of the overall Client Reporting Group. The analyst will apply analytical thinking and knowledge of data analysis tools and methodologies. Strong communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. The analyst will also work with other operations and technology teams in order to trouble shoot issues and share information in a timely manner.
The Client Reporting Group provides support in the following areas:
Financial Data Reconciliation
Investment Performance Measurement/Analysis
Quality Assurance over Legal Statements, Investment Reporting, Advice/Confirm generation and other various client reporting
Benchmarking and Investment fund analytics such as pricing and returns
Key Responsibilities include:
Proactively drive improvements across the various performance reporting processes
Validate performance and analyze dispersions between accounts, assist in resolving issues related to client investment portfolios by working with internal partners
Manage team deliverables effectively, ability to manage expectations with business partners and prioritize urgent tasks
Resolve issues with performance data in a timely manner
Communicate performance resolutions clearly and effectively with internal teams including bankers and Investment Counselors and their support staff
Detail-oriented and able to demonstrate ability to multi-task and produce high quality, accurate work in a time sensitive manner
Ability to understand and follow financial data processing lineage and how this data is used to calculate client account performance
Establishes, provides input, and tracks operational metrics and service level requirements to achieve business goals.
Manages the internal Client at Risk process & supports escalation resolution as necessary to facilitate timely resolution.
Resolves inquires and manages customer issues based on empowerment grid to higher prescribed limits.
Mentors and trains new Client Experience Specialists.
Uses excellent communication skills to exchange information in a concise manner, as well as be sensitive to audience diversity
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Proficient in Microsoft Office Applications (PowerPoint, Word, Excel, Outlook, Teams)
Working knowledge of SQL
Excellent attention to detail and excellent problem solving skills
Excellent interpersonal, verbal & written communication skills
Ability to thrive in a high volume team environment
Ability to educate clients on navigation and functionality in a virtual environment
Experience working directly with clients
Ability to analyze potential issues, document the relevant details and escalate to the appropriate tech/product
Excellent organizational, time management, and prioritization skills
Education:
Bachelors/University degree or equivalent experience
------------------------------------------------------Job Family Group:Operations - Services
------------------------------------------------------Job Family:Reference Data Services
------------------------------------------------------Time Type:Full time
------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
-
Performance Reporting Sr Analyst
4 weeks ago
chennai, India 12542 Citicorp Services India Private Limited Full timeThe Performance Measurement Team is responsible for the quality and accuracy of client account performance visible to internal and external clients via the Private Banks’ online client applications as well as through various reporting mediums. The Performance team validates performance at several different levels including, total group, account, asset...
-
Sr Business Analyst
1 month ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: Business Analyst with problem solving skills and consulting pitch. What You'll Bring: 3+ years of experience as a business analyst using Agile methodologies eliciting requirements from business use cases. Experience in analyzing data to draw relevant business conclusions using data visualization techniques/tools and presenting findings...
-
Sr Business Analyst
4 weeks ago
chennai, India TransUnion LLC Full timeWhat We'll Bring: Business Analyst with problem solving skills and consulting pitch. What You'll Bring: 3+ years of experience as a business analyst using Agile methodologies eliciting requirements from business use cases. Experience in analyzing data to draw relevant business conclusions using data visualization techniques/tools and presenting...
-
Sr Business Analyst
4 weeks ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: Business Analyst with problem solving skills and consulting pitch. What You'll Bring: 3+ years of experience as a business analyst using Agile methodologies eliciting requirements from business use cases. Experience in analyzing data to draw relevant business conclusions using data visualization techniques/tools and presenting findings...
-
Sr Business Analyst
1 month ago
chennai, India TransUnion LLC Full timeWhat We'll Bring: Business Analyst with problem solving skills and consulting pitch. What You'll Bring: 3+ years of experience as a business analyst using Agile methodologies eliciting requirements from business use cases. Experience in analyzing data to draw relevant business conclusions using data visualization techniques/tools and presenting...
-
Sr. Workflow Analyst, Program Manager II
4 weeks ago
Chennai, India ADCI - Karnataka Full timePrint Quality Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives/goals at the site and responsible for initiating best practice sharing at a global level. Sr. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
-
Sr AML
4 days ago
Chennai, India Augmentive Business 7 Solution Private Limited Full timeJob Description: Sr AML Analyst (Anti- Money Laundering Analyst) Role OverviewThe Sr AML Analyst is responsible for reviewing alerts generated by transaction monitoring systems and escalating any anomalous activities in accordance with regulatory requirements. The role requires strong knowledge of anti-money laundering (AML) trends, the ability to assess the...
-
Sr. Workflow Analyst, Program Manager II
4 weeks ago
Chennai, India ADCI - Karnataka Full timePrint Quality Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives/goals at the site and responsible for initiating best practice sharing at a global level. Sr. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
-
Sr. Workflow Analyst, Program Manager II
4 weeks ago
Chennai, India ADCI - Karnataka Full timePrint Quality Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives/goals at the site and responsible for initiating best practice sharing at a global level. Sr. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
-
Sr. Workflow Analyst, Program Manager II
4 weeks ago
chennai, India ADCI - Karnataka Full timePrint Quality Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives/goals at the site and responsible for initiating best practice sharing at a global level. Sr. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
-
Sr Performance Marketing Analyst
3 months ago
Chennai, India FULL Creative Full timeRoles & responsibilitiesIncrease the performance of paid search and paid social channels on platforms such as Google, Bing, YouTube, Meta, LinkedIn and TikTok.Monitor campaign performance and strategies to improve metrics (CTR, Conversions, CPA). Manage Performance Mattering Analysts to maximise growth for the brands across countries. Own the PPC and CRO...
-
Sr Performance Marketing Analyst
2 months ago
chennai, India FULL Creative Full timeRoles & responsibilities Increase the performance of paid search and paid social channels on platforms such as Google, Bing, YouTube, Meta, LinkedIn and TikTok. Monitor campaign performance and strategies to improve metrics (CTR, Conversions, CPA). Manage Performance Mattering Analysts to maximise growth for the brands across countries. Own the PPC...
-
Sr. Workflow Analyst, Program Manager II
2 weeks ago
Chennai, Tamil Nadu, India ADCI - Karnataka Full timePrint Quality Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives/goals at the site and responsible for initiating best practice sharing at a global level. Sr. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
-
Sr. Workflow Analyst, Program Manager II
2 weeks ago
Chennai, Tamil Nadu, India Amazon Full timePrint Quality Assurance team is searching for a passionate and talented Sr. Workflow Analyst. They are responsible for driving efficiency related initiatives/goals at the site and responsible for initiating best practice sharing at a global level. Sr. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
-
SR Analyst _Business Intelligence
2 weeks ago
Chennai, Tamil Nadu, India dentsu Full timeThe purpose of this role is to assist in the implementation and support of our business intelligence solutions. The role will be responsible for understanding data, data structures and BI reports, as well as general marketing technologies. The role must be able to assist in taking aggregated data and structure it into meaningful and insightful reporting.Job...
-
Investment Performance Senior Analyst
2 weeks ago
Chennai, Tamil Nadu, India 12542 Citicorp Services India Private Limited Full timeThe Performance Measurement Team is responsible for the quality and accuracy of client account performance visible to internal and external clients via the Private Banks' online client applications as well as through various reporting mediums. The Performance team validates performance at several different levels including, total group, account, asset...
-
Sr Analyst
2 months ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: The Global Delivery Custom Solutions team supports both micro and macro-level initiatives impacting and advancing the core objectives of the Global Delivery Operations organization. Within our four core operational pillars, associates have the opportunity to set the direction of Global Delivery internally and across TransUnion broadly....
-
Sr Analyst
4 weeks ago
Chennai, India TransUnion LLC Full timeWhat We'll Bring: The Global Delivery Custom Solutions team supports both micro and macro-level initiatives impacting and advancing the core objectives of the Global Delivery Operations organization. Within our four core operational pillars, associates have the opportunity to set the direction of Global Delivery internally and across TransUnion broadly....
-
Sr Analyst
2 weeks ago
Chennai, Tamil Nadu, India TransUnion LLC Full timeWhat We'll Bring: The Global Delivery Custom Solutions team supports both micro and macro-level initiatives impacting and advancing the core objectives of the Global Delivery Operations organization. Within our four core operational pillars, associates have the opportunity to set the direction of Global Delivery internally and across TransUnion broadly....
-
Sr Analyst
2 months ago
chennai, India TransUnion LLC Full timeWhat We'll Bring: The Global Delivery Custom Solutions team supports both micro and macro-level initiatives impacting and advancing the core objectives of the Global Delivery Operations organization. Within our four core operational pillars, associates have the opportunity to set the direction of Global Delivery internally and across TransUnion broadly....
