Customer Service Lead

3 days ago


varanasi, India National Payments Corporation Of India (NPCI) Full time

Position: Senior Associate/ Lead Customer Success

Place of posting: Mumbai

Experience: - 6 to 9 years into Operations & Customer Success

Qualification: B.Tech / MBA


Responsibilities-

• Will be responsible for handling daily settlement activity

• UAT & On-boarding of new Banks & BINS in the back office application

• Automation of routine work processes

• Ensuring that chargeback ratio & Business Decline is within the prescribed limits

• Frequent meetings & follow up with Banks for Chargeback & Business Decline

• Handling daily operational activities and Bank queries


Functional Skills

• Articulate & Excellent Written & Oral Communication and presentation Skills.

• Proficient in MS Office • Ability to work under pressure and result oriented.

• Innovative solution provider, capable of articulating new ideas and changes and getting them implemented in quick time.

• Excellent organizational, leadership skills and Multi-Tasking with problem-solving ability



  • Varanasi, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Hello, Greetings from Unicorn Infosolutions Pvt Ltd. Kindly share your resume. Salary - Negotaible. Thanks, **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Experience**: - Customer Service: 1 year (preferred) Expected Start Date: 15/05/2023


  • Varanasi, India Applex Technologies Private Limited Full time

    **Job Title: Customer Support Executive** **Location**: Varanasi, Uttar Pradesh **About Us**: Utsav App is a leading platform that connects devotees with religious organizations to facilitate online religious services and pujas. Our mission is to make faith and divinity accessible to everyone. We are seeking a Customer Support Executive to join our...


  • Varanasi, Uttar Pradesh, India Tata SIA Airlines Full time

    Job OverviewTo assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.Key ResponsibilitiesCustomer Service & Operations Ensure Vistara operates in a safe and secure environment, by complying with...


  • varanasi, India Career Buzz Full time

    We are looking for 73 Customer Service Agent Posts in Varanasi, Uttar Pradesh,Prayagraj, Uttar Pradesh,Bihar,Patna, Bihar,Lucknow, Uttar Pradesh,Mirzapur, Uttar Pradesh, with deep knowledge in Hospitality,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary, Secondary School


  • Varanasi, Uttar Pradesh, India Career Buzz Full time

    We are looking for the post of Customer Service AssociateJob Location: Varanasi, Uttar PradeshJob Types: Full TimeJob descriptionJob Location: Varanasi, Uttar PradeshJob Types: Full TimeJob descriptionProvide good hospitality with Customer ServiceJob Types: Full-time, FresherSalary: From ₹20,000.00 per monthBenefits: Food provided Health insurance...


  • Varanasi, India PT. Teknologi Perdana Indonesia Full time

    We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in India. - If you are looking for a full-time job, do not want to engage in...


  • Varanasi, India Career Buzz Full time

    Maintain standards as per company requirements. Ensure effective threat assessment and response capability. Achieve department goals and follow up. Secure Quality level. **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Provident Fund Schedule: - Rotational...


  • Varanasi, Uttar Pradesh, India Sacred Weaves Private Limited Full time

    Sacred Weaves is one the best e-commerce company that deals in pure Banarasi Silk Sarees. It is part of a 100-year-old venture JDS.**Call for Interview: +91-XXXXXXXXXX (Call between 10 am to 5 pm only)**- Must have experience in MS Excel, Word, Powerpoint. Writing small Snippets & Blogs for social media and website. Experience in same domain will be an...


  • Varanasi, India TripCosmos.co Full time

    **Job Title: Customer Support & Lead Conversion Specialist** **About TripCosmos.co**: TripCosmos.co is a dynamic and innovative travel platform committed to providing exceptional experiences for our global community of travelers. We believe in the transformative power of travel and strive to make every journey seamless, memorable, and enriching. **Position...


  • Sigra, Varanasi, Uttar Pradesh, India Arthav Information technologies Full time

    A customer service executive is a professional offering answers to the customers of an organization. They communicate the why’s and how’s of a company’s service expectations. They perform a wide range of duties like answering phones and responding to customers’ queries. They often need to offer front-facing duties that influence the customer...


  • Sigra, Varanasi, Uttar Pradesh, India Arthav Information technologies Full time

    A customer service executive is a professional offering answers to the customers of an organization. They communicate the why's and how's of a company's service expectations. They perform a wide range of duties like answering phones and responding to customers' queries. They often need to offer front-facing duties that influence the customer experience of an...

  • Service Planner

    4 weeks ago


    Varanasi, India Rentokil Initial Full time

    Rentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...

  • Service Planner

    2 weeks ago


    Varanasi, Uttar Pradesh, India Rentokil Initial Full time

    Rentokil Initial:Rentokil Initial is a globally recognized business services company with a workforce of over 35,000 individuals spread across 70 countries. The company is dedicated to safeguarding individuals and improving lives through pest control, hygiene enhancement, and interior revitalization using plants and scents. One of our core beliefs is...

  • Intern Telecalling

    4 weeks ago


    Varanasi, Uttar Pradesh, India Shree Hr services Full time

    Responsibilities: - Immerse yourself in the world of sales, learning about prospecting, lead generation, and customer relationship management. - Generate leads, build on sales pitch, construct a robust sales network, actively engage with potential clients, and contribute to bringing in sales. - Collaborate closely with the founding team, gaining insights...


  • Varanasi, Uttar Pradesh, India Tata SIA Airlines Full time

    **Job Overview** To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner. **Key Responsibilities** Customer Service & Operations - Ensure Vistara operates in a safe and secure environment, by...


  • Manduadih, Varanasi, Uttar Pradesh, India Vinayak Motors Full time

    As a Female Telecaller at our Detailing Store, you will play a crucial role in providing exceptional customer service and driving sales through effective communication over the phone. Your primary responsibility will be to engage with customers, answer inquiries, schedule appointments, and promote our detailing services and products. We are seeking a dynamic...


  • Varanasi, Uttar Pradesh, India Beggars' Corporation Full time

    Beggars' Corporation is an Award Winning Startup which turns beggars into entrepreneurs which targets to make India begging-free.Role : Customer Care ExecutiveResponsibilities: Motivate the respondents and generate sales leads Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid...


  • Varanasi, India Alpran Software Pvt. Ltd. Full time

    **Only for FEMALE** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...


  • Varanasi, India Vidhan Group Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Varanasi, India Aerosapien Technologies ™ Full time

    Aerosapien Technologies is an electric aviation and engineering company.We are developing all-electric aircraft for cargo transport. With the ability to operate using existing helipads and regional airports.We are a specialized team of engineers ranging from aerospace, automotive, mechanical, electrical, and software. We are passionate about providing...