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Counsellor

3 months ago

Bangalore City, India PW (PhysicsWallah) Full time

Profile Senior Academic CounselorAbout the RoleAs a Counselor will be responsible for building relationships with potential learners andconverting them into paying customers for skilled courses.Responsibilities● Cold call and qualify potential leads from a designated target audience.● Understand learner needs and recommend suitable courses from our portfolio.● Deliver impactful sales presentations overthe phone, highlighting the value andbenefits of PW skills courses.● Negotiate effectively and address customer concerns to secure enrollments.● Build strong relationships with potential learners and nurture leads for futureconversions.● Maintain accurate records of calls, interactions, and progress towards individualand team targets.● Contribute to the continuous improvement of sales processes and strategies.Qualifications● Proven experience inB2C sales, preferably in the education ortechnology sector.● Excellent communication and interpersonal skills, with the ability to build rapportand trust over the phone.● Strong problem-solving and consultative selling skills.● Ability to identify and overcome objections confidently.● Time-management skills and the ability to work independently and as part of ateam.● Target-oriented and motivated to achieve success.● Proficiency in using CRM tools and data analysis for reporting.● Knowledge of data science or programming is a plus.