CRM Salesforce Lead Analyst

1 month ago

bangalore, India 3M Full time
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Primary Responsibilities

Technical Analyst will be responsible for troubleshooting and fixing existing and newly identified bugs within salesforce as well as in the infaces to external applications, supporting the project tasks to advance the work of the Team, Training and transferring knowledge to other team members, users and stakeholders as required. The applicant will have to develop, prototype, unit test and implement solution/enhancements and collaborate with onsite and offsite teams to ensure proper delivery of solutions. The technical analysis will update and maintain all related functional documentation and Provide input to the Product Backlog to optimize the value of the work of the Team. Responsibility will also encompass working on stories, technical specifications, and/or the daily support, optimization, and deployment of the applications.

Skills Required:

Technical Skills

To perform in this role, candidate should have a good understanding of these Salesforce concepts -

Data Modeling Apex Basics & Database Data Management Visual Force pages Lightning Experience Customization SOQL Reports & Dashboards Workbench Formulas and Validations Apex Triggers Data Security Asynchronous Apex User Management Apex Testing Picklist Administration Apex Integration Services AppExchange Basics/Installations Lightning App Builder External Services Connection Lightning Design System Basics Flow Builder - Screen, Auto-launched, Scheduled and Record-Triggered Flows Lightning Web Components - Basics and Troubleshooting

Soft skills

Excellent verbal and written communication skills. Good listening and reasoning skills to understand the assigned task/responsibility and ability to complete it within stipulated time. Self-motivated with a demonstrated ability to learn quickly and deliver results.  Proven ability to identify, focus, and own tasks to manage delivery to project timelines.

Qualification:

Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution. Overall, more than 10 years of experience in IT industry. Minimum 2 years of experience on the Salesforce Platform in a private, public, government or military environment. Basic understanding of the capabilities and limitations of the Salesforce platform is required. Basic understanding and/or Experience in agile development environment.

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