Store Manager

3 weeks ago

Cuttack, India Màa Tarini Agency Full time

Job Type: Full-Time Reports to: Regional Manager / District Manager

Job Summary

The Store Manager is responsible for overseeing all aspects of the store's day-to-day operations. This includes leading and developing the store team, ensuring outstanding customer service, managing inventory, driving sales, and achieving financial goals. The ideal candidate is a natural leader with a strong business acumen, a passion for retail, and a proven track record of success in a management role.

Key Responsibilities

  • Team Leadership & Development:
  • Recruit, hire, train, and develop a high-performing team of store associates.
  • Provide ongoing coaching, feedback, and performance management to all team members.
  • Create a positive, motivating, and collaborative work environment.
  • Manage staff scheduling to ensure optimal store coverage and adherence to labor budgets.
  • Sales & Financial Performance:
  • Develop and execute strategies to drive sales, improve profitability, and achieve store targets.
  • Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for growth.
  • Manage the store's budget, including labor, supplies, and other operational expenses.
  • Ensure all cash handling and banking procedures are followed accurately and securely.
  • Store Operations:
  • Maintain high standards of store cleanliness, organization, and visual merchandising.
  • Oversee inventory management, including ordering, receiving, and stock control to minimize shrinkage.
  • Ensure compliance with all company policies, procedures, and operational guidelines.
  • Guarantee the safety and security of all customers and employees by adhering to health and safety standards.
  • Customer Experience:
  • Lead by example to deliver an exceptional in-store experience for every customer.
  • Handle customer inquiries and resolve any issues or complaints promptly and professionally.
  • Build a loyal customer base by fostering strong community relationships.

Qualifications & Skills

  • Experience:
  • Minimum of 1-2 years of experience in a retail management role (e.g., Store Manager, Assistant Store Manager).
  • Proven experience in leading, motivating, and developing a team.
  • Demonstrated ability to achieve sales and profitability targets.
  • Skills:
  • Excellent leadership, communication, and interpersonal skills.
  • Strong financial and business acumen.
  • Exceptional customer service and problem-solving abilities.
  • Proficient in point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and time-management skills.
  • Education:
  • High school diploma or equivalent required.
  • Bachelor's degree in Business Administration, Management, or a related field is a plus.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Language:

  • Hindi (Preferred)

Work Location: In person

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