 
						Retail Sales Officer
9 hours ago
We are hiring for the position of Retail Sales Officer (RSO) for a renowned Jewellery Brand in Cuttack, Odisha.
JOB RESPONSIBILITIES:
- Receive and engage with the customer to understand the customers requirement 
- Introduce the various product offering to the customers and facilitate customer buying decision 
- Prepare the estimate of the products selected and completing the sales transaction 
- Achieve category wise sales target for the allocated section 
- Assist the customer in a sales return or repair work 
- Adhere to the standard operating procedures in the store 
- Adhere to cost savings practices undertaken in the store 
- Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. 
- Report the sold stock and ensure the stock replenishment. 
- Ensure proper and attractive display of the products at the appropriate counter 
- Transfer the stock to the locker at the close of the day 
- Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft 
- Monitor the dead stock and liaison with the store manager to minimise the same 
- Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall 
- Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes 
- Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings 
- Manage customer queries and complaints as per the company guidelines 
Education: Graduate
Relevant Experience:
- Fresher 18-25 yrs : less than 6 months
- Jr RSO 25-30 yrs : 6 months to 2 yrs
- Sr.RSO 25-30 yrs : more than 2yrs
Behavioural Skills:
- Customer Centricity
- Delivers Results
- Nurtures Relationships
- Passionate about our Categories & Products Knowledge
- Sales/ retail experience
Language:
- English
- Hindi
- Odia
Interested candidates can share their updated CVs to or contact us
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