Incident & Change Manager

Job description TECHNOLOGY WALK-IN DRIVE FOR " Incident Management and Change management" SKILL ON 15th ,17th .22nd May 2024 at Hyderabad Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM::Technology Walk-In Drive on 15th ,17th .22nd May 2024 at Hyderabad Interview Information: Interview Date: 15th ,17th .22nd May 2024 ...

Job Description The IT Incident Manager is responsible for the smooth functioning of the incident process,   takes on escalated and exceptional infrastructure-related incidents, managing the reporting of these incidents and proposes structural improvements, when necessary.The objective of the incident process is to ensure resolution of the IT incident...

Overview This role plays a critical role in ensuring that incidents are handled efficiently, that trends are analysed and acted upon and that improvements are driven to reduce the incidents. Additionally, it involves in maintaining strong communication with business and technology leaders and driving continuous improvements within the incident management...

7+ Years in MIM, Maintain Incident Management Process which requires adding an Incident Focal role 24x5 (Mountain Standard Time - MST) with weekend on-call. o Drive all major incidents to resolution and provides all the proper communication during and after the issue is resolved. o Perform the following Incident Manager responsibilities throughout a Major...

Job Description : As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: -...

Overview The purpose of the IT Senior Major Incident Manager role is to manage the recovery activities and communication of all Major IT incidents, including all stakeholder communications, driving IT teams to restore service (both internal and external providers), producing key Incident artefacts such as Incident Reports Key Accountabilities and main...

Position Summary As an Incident & Support Analyst, you will be responsible for providing technical support and resolving incidents reported by users or detected through monitoring systems. Your role involves troubleshooting issues, analyzing root causes, and implementing solutions to ensure the stability and reliability of IT systems and services. You will...

Responds to, facilitates and administers ITIL and related service support processes for assigned accounts. Resolves service requests and associated service issues in real time. Proactively monitors open tickets to ensure achievement of contracted service levels. Post processes service requests by documenting individual services / agreements and verifying...

Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending...

Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending...

Job Description : - Use ITIL-based IT service management processes, including incident and problem management processes, change management, knowledge management, configuration and release management and ensure relevant activities are carried out to minimise unpredicted impact on production services- Participate and contribute to IT governance and reporting...

CSIRT Incident Response Analyst.   The Cyber Security Incident Response Team (CSIRT) Member conducts essential cyber security incident handling activities to defend the organization from cyber-attacks, through timely detection, investigation and remediation of potential threats. They are the primary contact for any suspected security incident and work...

Job Description The role of the Senior Change Manager includes (but is not limited to) the following duties: Lead all aspects of change management program.Engage with senior leadership and executives to gain buy-in, also manage other change management practitioners.Apply a structured methodology and lead change management activities.Apply a change management...

Job Description The role of the Senior Change Manager includes (but is not limited to) the following duties: Lead all aspects of change management program.Engage with senior leadership and executives to gain buy-in, also manage other change management practitioners.Apply a structured methodology and lead change management activities.Apply a change management...

Are you an experienced organizational change manager (OCM) or a change management specialist with a minimum of 2-8 years of change management experience? Have you supported, driven, and led organizational change for SAP ERP Implementations and Transformation programs including SAP Ariba, SuccessFactors, S4Hana, Field Glass, Concur? If so, we want to...

Are you an experienced organizational change manager (OCM) or a change management specialist with a minimum of 2-8 years of change management experience? Have you supported, driven, and led organizational change for SAP ERP Implementations and Transformation programs including SAP Ariba, SuccessFactors, S4Hana, Field Glass, Concur? If so, we want to connect...

Job Description Senior Change Manager – ensure proper communication and change management at different levels of organization. Map stakeholders, prepare comms and change plan per countries and global level, ensure proper engagement. Align with other Project change managers on communication and change elements, so we do not duplicate effort and overwhelm...

Change Manager-CLM at Capco India Job Title: Change Manager About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top Best Companies for Women in India by . With our presence across 32 cities across globe,...

Change Manager-CLM at Capco India Job Title: Change Manager About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top Best Companies for Women in India by . With our presence across 32 cities across globe,...

Job Description we are looking for a project manager from the energy sector for our organization.ABOUT THE ASSIGNMENT The project to be handled is for change management. Your role will be to lead and implement the ongoing merger of two Sales organizations. The goal is ONE team.Most of the work will be performed at our client's facilities in Ludvika but the...