General Manager
3 weeks ago
Roles and Responsibilities
Govern and Drive the Customer experience of company by managing Continous Service improvement ( CSI) initiatives/ processes at various stages in customer life cycle like SATSOC for order acceptance, CSA for Deisgn analysis and transformation for Top enterprise customers, Problem managment for reduction in repeat failure and HFR for access solution optmization for all customers and servcie enhancement in Tope 5 MOVE customers..
- Ensure Customer experience of Top Enterprise customers, Top MOVE/SCCP customers by CSA differentiated service and ensureing best in class experience to TCL TOP reveneue genrating customers
- Managing Probelem managment for reduction of repetive failure for
- Running SATSOC to ensure first time right delivery
- Running HFR for changing access solution and keep alive customer.
With the objective of
- Building a Support structure for continouse service improvement and help organization drive higher product Penetration and reveneue retantion from tope customers.
- Work on Skill gap matrix to drive training and hiring of the team to prepare resource for supporting growth service portfolios for customers like SDWAN, MOVE, Mobility.
- Improving the Quality of service by reducing repeat failure, RCAs.
- Being Proactvie in identifying the faults in existing design and provide value to customers by improving the service uptimes and as desired by customers..
- Supporting customer for non-Standard Solution as service and New Services like IZO, SD WAN, Cloud based UCC, .
- Service Quality improvement through a Problem management activities and conceptualizing TAM model for building repport with Top customers through continueous engagement by driving solution improvment programs.
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Sr. Manager
3 weeks ago
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Sr. Manager
1 day ago
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Assistant Manager
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D&T Manager – Project Management Office
1 day ago
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Sr. Manager
5 days ago
Mumbai, Maharashtra, India General Mills Full timePosition Title Senior Manager – Sales Capabilities Function/Group Sales Strategy & Intelligence Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Function Head Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios,...
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Assistant Manager
1 week ago
mumbai, India General Mills Full timePosition Title Assistant Manager - RecruitmentFunction/Group Recruitment – HR Location Mumbai (Powai) Shift Timing Regular time Role Reports to Digital & Technology – TA Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic...
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Mumbai, Maharashtra, India General Mills Full timePosition TitleESS Project Management LeadAbout The JobWe are looking for an ESS Project Management Lead to join our Global Shared Services (GSS) team in Mumbai. As the Project Management Lead, you will play a crucial role in driving key projects across the Employee Shared Services Team. This position requires someone with a strong sense of ownership,...
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Sr Manager
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D&T Project Manager
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Manager - Campus Talent Acquisition
3 weeks ago
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Manager - Campus Talent Acquisition
4 weeks ago
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D&T Manager – Software Engineering
3 weeks ago
mumbai, India General Mills Full timeIndia is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...
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D&T Manager – Software Engineering
4 weeks ago
mumbai, India General Mills Full timeIndia is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...
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Mumbai, Maharashtra, India General Mills Full timePosition Title: ESS Project Management Lead Function/Group: Global Shared Services (GSS) Location: Mumbai Shift Timing: 11 am to 8 pm Role Reports to: Head - Regional HR Shared Services Remote/Hybrid/in-Office: Hybrid About the Company: General Mills, a global company with a rich history spanning 155 years, is known for its iconic food brands like Cheerios,...
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Employee Shared Services Project Management Lead
3 weeks ago
Mumbai, India General Mills Full timePosition TitleESS Project Management LeadFunction/GroupGlobal Shared Services (GSS)LocationMumbaiShift Timing11 am to 8 pmRole Reports toHead - Regional HR Shared ServicesRemote/Hybrid/in-OfficeHybridABOUT GENERAL MILLSWe make food the world loves: 100 brands. In 100 countries. Across six continents.With iconic brands like Cheerios, Pillsbury, Betty...
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Employee Shared Services Project Management Lead
3 weeks ago
Mumbai, India General Mills Full timePosition TitleESS Project Management LeadFunction/GroupGlobal Shared Services (GSS)LocationMumbaiShift Timing11 am to 8 pmRole Reports toHead - Regional HR Shared ServicesRemote/Hybrid/in-OfficeHybridABOUT GENERAL MILLSWe make food the world loves: 100 brands. In 100 countries. Across six continents.With iconic brands like Cheerios, Pillsbury, Betty...
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Employee Shared Services Project Management Lead
3 weeks ago
mumbai, India General Mills Full timePosition Title ESS Project Management Lead Function/Group Global Shared Services (GSS) Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Head - Regional HR Shared Services Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic...
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Employee Shared Services Project Management Lead
3 weeks ago
mumbai, India General Mills Full timePosition Title ESS Project Management Lead Function/Group Global Shared Services (GSS) Location Mumbai Shift Timing 11 am to 8 pm Role Reports to Head - Regional HR Shared Services Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic...
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General Manager
1 month ago
Mumbai, India Olam Agri Full timeAbout Olam Agri Olam Agri supplies food, feed and fibre to meet rising demand and a shift to protein-based diets, particularly in Asian and African countries. Headquartered in Singapore and present on all continents, our value chains include farming, processing, and distribution operations, as well as a sourcing network of an estimated 2.5 million farmers....
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D&T Manager – Software Engineering
3 weeks ago
Mumbai, India General Mills Full timeIndia is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales...
