Digital Account Manager

3 weeks ago


india INSIDEA Full time

Designation- Account Manager - Digital Marketing


About the Company

INSIDEA is a global, remote company empowering businesses to hire dedicated professionals across various fields. Access top-notch talent worldwide. Seamlessly integrate skilled professionals into your team and scale faster.

Our mission is to connect the world's top talent with global opportunities. We firmly believe in a borderless world where talented individuals everywhere can access the opportunities they deserve.


Job Title: Account Manager- Digital Marketing

The Account Manager will serve as the primary point of contact for our clients, managing relationships and overseeing the successful execution of digital marketing campaigns. This role requires a blend of strategic thinking, project management skills, and a deep understanding of digital marketing channels.


Responsibilities:

  • Client Relationship Management:
  • Build and maintain strong, long-established client relationships.
  • Understand client needs and objectives, and communicate them effectively to internal teams.
  • Account Planning:
  • Develop strategies to achieve sales and growth targets.
  • Identify opportunities for upselling or cross-selling additional products/services.
  • Communication:
  • Serve as the primary contact for clients, addressing inquiries and resolving issues in a timely manner.
  • Communicate effectively with internal teams to ensure client expectations are met.
  • Project Management:
  • Coordinate with internal teams to deliver projects on time and within budget.
  • Monitor project progress and ensure client satisfaction throughout the process.
  • Sales Support:
  • Collaborate with the sales team to identify and pursue new business opportunities.
  • Prepare proposals, presentations, and contracts for clients.
  • Reporting and Analysis:
  • Provide regular reports to clients on project status, performance, and key metrics.
  • Analyze data to identify trends and areas for improvement.


Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • 2-4 years of experience in digital marketing, with a focus on account management
  • Proven experience as an Account Manager or in a similar client-facing role.
  • Strong understanding of digital marketing channels, tools, and technologies
  • Strong communication and interpersonal skills.
  • Ability to build and maintain relationships with clients.
  • Excellent project management and organizational skills.
  • Familiarity with CRM software and other relevant tools.


Skills:

  • Relationship-building
  • Knowledge of digital marketing
  • Understanding client KPIs and being able to communicate this to the team and meet client expectations
  • Communication
  • Problem-solving
  • Project management
  • Sales and negotiation
  • Analytical skills
  • Time management


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