Manager I

1 month ago


mumbai, India ICICI Prudential Life Insurance Full time
Job Details

Manager I - BSG- Servicing Process Design - Mumbai

3 - 8 Yrs Mumbai Manager-I Job description

Role Purpose:


The incumbent will be responsible for business:
-Process / Change Management
-Project Management
-Process Management
Key Accountability:


Process mapping
FMEA (Failure Mode and Effect Analysis
Understanding of processes
Matrix management
Listing and preparing business requirement document
Documentation and version control
Key Performance Indicator:


Execution of quality parameters, and project management
Creation of matrix for key processes
Active contribution in digitalization leading to increase in automation index
Gap identifications / Exception handling
Competencies (Knowledge & Skills):


Project management/ Process skills
Insurance product knowledge (optional)



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