ServiceNow Developer
1 month ago
We are seeking a skilled ServiceNow Developer with expertise in IT Service Management (ITSM) and HR Service Delivery (HRSD). The ideal candidate will have a strong background in developing and implementing ServiceNow solutions to meet business needs efficiently.
Responsibilities :
- Design, develop, and implement ServiceNow solutions that align with business requirements in ITSM and HRSD domains.
- Customize and configure ServiceNow modules such as Incident Management, Change Management, Problem Management, HR Case Management, etc.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Integrate ServiceNow with other systems and applications as needed.
- Provide ongoing support and maintenance for ServiceNow instances, including troubleshooting, performance tuning, and upgrades.
- Create and maintain technical documentation related to ServiceNow implementations and configurations.
- Stay updated with ServiceNow best practices and new features to continuously improve existing solutions.
Requirements :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7 to 12 years of overall IT experience, with at least 6 years specifically in ServiceNow Development.
- Solid understanding of IT Service Management processes and workflows.
- Experience in configuring and customizing ServiceNow modules, particularly ITSM and HRSD.
- Proficiency in JavaScript, Glide Scripting, HTML, CSS, and other relevant technologies for ServiceNow development.
- Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
- ServiceNow certifications (e.g., Certified Application Developer) would be a plus.
- Immediate to 30 days notice period preferred.
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