Client Success Executive

4 weeks ago

Mansarovar, India ViralChilly Full time

We are looking for a Client Sucess Executive to act as the bridge between our clients and internal teams. This role is ideal for someone who enjoys client communication, has the flexibility to handle late-night calls, and can efficiently coordinate tasks with SEO, PPC, and Development teams.

Key Responsibilities

  • Attend and manage post-sales client calls.
  • Understand client requirements and translate them into actionable tasks for SEO, PPC, and Development teams.
  • Ensure smooth work allocation and tracking across teams.
  • Follow up on deliverables and timelines, maintaining a professional flow of communication.
  • Build positive client relationships by providing clarity, updates, and issue resolution.
  • Maintain proper documentation of assigned tasks, status updates, and client feedback.

Requirements

  • Basic understanding of SEO, PPC, and web development concepts.
  • Strong communication and coordination skills.
  • Ability to work flexible/late hours as per client needs.
  • Organized, proactive, and able to handle multiple tasks at once.
  • Prior experience in digital marketing or client servicing is a plus.

Why Join Us?

  • Exposure to diverse projects across digital marketing.
  • Collaborative team culture with growth opportunities.
  • Learn hands-on by working closely with SEO, PPC, and Dev experts.

Job Types: Full-time, Permanent

Application Question(s):

  • What is your current town and hometown?
  • This is an onsite, full time job. Are you okay with it?
  • We are located in Mansarovar, Jaipur. Are you open to commuting to this distance?

Work Location: In person

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