Delivery Manager

3 weeks ago

Hyderabad, India V-Rich Natural Products Full time

Job Summary:

V-Rich Natural Products Pvt. Ltd
. is seeking an experienced and proactive
Delivery Manager t
o lead and manage end-to-end logistics and distribution operations. The ideal candidate will have strong leadership skills, hands-on supply chain experience, and the ability to optimize last-mile delivery, inventory, and order management. This role demands operational efficiency, strategic thinking, and the ability to drive performance across teams and regions.

Key Responsibilities:

1. Leadership & Team Management


• Supervise, mentor, and lead a team of supply chain professionals.


• Conduct regular performance reviews and provide coaching, feedback, and training.


• Maintain performance rating sheets for delivery partners, FAS (Field Assistant Supervisors), and area supervisors, based on error rates and distribution of health.

2. Procurement & Vendor Management


• Build and sustain strong relationships with suppliers and service vendors.


• Negotiate contracts to ensure favorable terms, pricing, and quality standards.

3. Logistics & Distribution Oversight


• Plan and coordinate transportation and last-mile distribution activities.


• Ensure timely and accurate deliveries to customers and internal locations.


• Roll out and manage the FAS Program to minimize delivery errors.


• Implement buffer strategies and backup plans to improve on-time delivery rates.

4. Inventory Management


• Monitor inventory levels across micro warehouses and distribution hubs.


• Implement effective inventory control measures to minimize loss and discrepancies.


• Optimize stock levels to balance availability with cost-efficiency.

5. Order Management


• Forecast and manage order volumes efficiently.


• Ensure a smooth experience for first-time orders and new customers.


• Minimize delivery issues for newly onboarded clients.

6. Process Optimization & Growth Planning


• Continuously review supply chain processes and implement improvements.


• Drive digital adoption and enhance experience for B2B partners and outlets.


• Lead expansion and growth planning for new geographies and delivery models.

7. Cross-Functional Collaboration


• Coordinate closely with Morning Logistics, Area Supervisors, and internal stakeholders.


• Work with Sales, Marketing, and Production teams to align logistics with business goals.


• Visit delivery routes regularly to evaluate route health and operational efficiency.

8. Compliance & Reporting


• Ensure adherence to all company policies and industry regulations.


• Maintain operational reports such as TAT (Turn-Around Time) and escalate issues promptly.


• Present regular performance insights to senior leadership.

9. Risk Management


• Identify and mitigate risks in delivery and supply chain operations.


• Make prompt decisions during disruptions, balancing business continuity and customer satisfaction.

Required Skills & Qualifications:


• 3–8 years of experience in supply chain or logistics.


• Strong leadership and team management capabilities.


• Excellent communication skills in English, Telugu, Hindi


• Proficient in supply chain tools, data analysis, and reporting.


• Exceptional problem-solving and negotiation skills.


• Ability to perform under pressure and meet time-sensitive goals.

Additional Requirements:


• Willingness to travel regularly across delivery routes and field areas.

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