Concierge & travel coordinator

4 weeks ago

Pune, India On Direct Marketing Services Full time

The Concierge & Travel Coordinator will be responsible for managing all company-related travel, stay arrangements, and concierge support for employees, management, and visiting clients. This role ensures smooth travel experiences, timely bookings, cost-efficient solutions, and seamless coordination across teams at On Direct Marketing Services.Key Responsibilities1. Travel Management- Manage end-to-end domestic and international travel arrangements for employees and leadership.- Handle flight bookings, rescheduling, cancellations, and itinerary planning.- Ensure cost-effective bookings while maintaining company standards.- Maintain a database of travel vendors, airlines, and travel partners.- Track visas, passports, and travel documents; coordinate renewals and processing.- Ensure compliance with company travel policies.2. Accommodation & Logistics- Arrange hotel stays, airport pickups, local transport, and intercity travel.- Maintain preferred hotel/vendor list and negotiate corporate rates.- Coordinate with car rental agencies, drivers, and logistics partners for seamless travel.3. Concierge Support- Provide concierge assistance for senior leadership and visiting clients.- Handle reservations, event bookings, and any special requirements.- Support with priority tasks such as courier coordination, document handling, or personal assistance when required (within company policy).4. Coordination & Communication- Work closely with HR, Admin, Finance, and Department Heads to understand travel needs.- Share travel itineraries, confirmations, and instructions in a timely manner.- Maintain a travel tracker and update internal teams regularly.5. Vendor & Cost Management- Liaise with travel agencies, hotels, and transport vendors for best rates.- Manage billing, invoicing, and reconciliation of travel expenses.- Ensure budget adherence and highlight cost-saving opportunities.6. Reporting & Documentation- Maintain detailed records of all travel bookings and expenses.- Prepare monthly travel reports for management review.- Ensure proper documentation and compliance with audit requirements.Skills & Qualifications- Bachelor’s degree in Hospitality, Business Administration, or related field.- 2–5 years of experience in travel coordination/concierge/hospitality roles.- Strong knowledge of flight portals, booking tools, and travel documentation.- Excellent communication and interpersonal skills.- High level of organization, attention to detail, and ability to multitask.- Ability to work under pressure with tight timelines.- Professional demeanor and customer service orientation.Additional Requirements- Flexibility to assist during urgent travel needs outside standard hours.- Familiarity with corporate travel policies and vendor negotiations.- Ability to manage confidential information professionally.

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    4 weeks ago

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    The Concierge & Travel Coordinator will be responsible for managing all company-related travel, stay arrangements, and concierge support for employees, management, and visiting clients. This role ensures smooth travel experiences, timely bookings, cost-efficient solutions, and seamless coordination across teams at OnDirect Marketing Services.Key...

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    4 weeks ago

    Pune, India On Direct Marketing Services Full time

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