Customer Service Executive
13 hours ago
Job Type: Full Time Job Location: Jaipur The Customer Service Executive attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle the concerns and fulfill customer needs to ensure customer satisfaction Job Description Handle incoming customer service calls, outbound lead nurturing, and resolve the customer’s concern by maintaining the AHT, CSAT, Quality, daily productivity time along with other applicable metrics Resolve concern by clarifying the customer’s needs and determining the cause of the problem; Offering the best solution to resolve the concern Build sustainable relationships and trust with customers through open and interactive communication Identify and assess customer’s needs and resolve the query to ensure first call resolution is met Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Take the extra mile to engage customers and ensure customer delight Requirement Excellent verbal and written communication skills Proven customer support experience of 6 months+ in an inbound customer care process and willing to work in a 24/7 environment (Work from the office) Ability to work effectively in a team environment. Pleasant, professional, and courteous personality skills Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize and manage time effectively Identifying, escalating priority issues, and reporting to the high-level management Educational Qualification Requirement Graduate/Final Year Result awaited – Science Stream Preferred Desired Experience At least 6 months of calling experience in a customer care process Experience in Educational Customer Service and Outbound lead nurturing will be preferred
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Customer service and sales executive
2 weeks ago
Jaipur, India Finderbro Full timeJob Title: Customer Service / Sales Executive – Tech CS ProcessLocation: JaipurKey Responsibilities:Handle inbound and outbound customer interactions via calls, chat, or email.Understand customer needs and provide accurate solutions.Drive sales through consultative conversations and upselling/cross-selling where applicable.Eligibility Criteria:Minimum 1...
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Customer Service Executive
6 days ago
Jaipur, India Talent Acquaintance Full time**WE ARE HIRING** **Role - Customer support executive (International BPO)** **Process - Voice or Non-voice** **Qualification - 12th& above** **Freshers and experience both can apply** **Package - 21k ctc - 27k ctc + Bonus+ 15 days free accommodation** **RESPONSIBILITIES**: **-To escalate the queries of the customer via call, phone & Chat,...
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Customer service and sales executive
2 weeks ago
Jaipur, India Finderbro Full time???? Job Title: Customer Service / Sales Executive – Tech CS Process Location: Jaipur ???? Key Responsibilities: Handle inbound and outbound customer interactions via calls, chat, or email. Understand customer needs and provide accurate solutions. Drive sales through consultative conversations and upselling/cross-selling where applicable. ???? Eligibility...
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Customer Care Executive
2 weeks ago
Jaipur, Rajasthan, India HR ACTIVE SERVICE Full timeWe are looking for Customer care executive should be graduate Required Female Only experience should be min 2 to 3 years should be good communication written or verbally Urgent Requirement Call or whatsapp 8287215990 ,8527831102 **Job Types**: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement -...
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Customer Care Executive
6 days ago
Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,50,000 - ₹ 2,50,000 per yearKey Responsibilities:Handle inbound calls/emails/chats to address customer queries, requests, and complaints in a professional manner.Make outbound follow-up calls for unresolved issues, service confirmation, or customer satisfaction surveys.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update...
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Customer Service Executive
2 days ago
Jaipur, Rajasthan, India Aavas Financiers Full time**Customer Service Executive**: Executive ₹-As per Company Norms Openings: 10 Minimum Qualification: Graduation Experience: 0-2 Year Location: JAIPUR Department: Customer Service JOB Posted By: Chhavi Prakash Saxena **Description**: **Job Summary**: Performs the following responsibilities in order to manage customer’s inquiries in terms of...
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Customer Service
3 weeks ago
Jaipur, India Bluvin Solutions Private Limited Full timeJob Title: Customer Service / Sales Executive – Tech CS Process - AdobeLocation: JaipurEmployment Type: Full-TimeKey ResponsibilitiesHandle inbound and outbound customer interactions via calls/chat/email.Understand customer needs and provide accurate solutions.Drive sales through consultative conversations and upselling/cross-selling where applicable.Meet...
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Customer Service
3 weeks ago
Jaipur, India Bluvin Solutions Private Limited Full timeJob Title: Customer Service / Sales Executive – Tech CS Process - AdobeLocation: JaipurEmployment Type: Full-TimeKey ResponsibilitiesHandle inbound and outbound customer interactions via calls/chat/email.Understand customer needs and provide accurate solutions.Drive sales through consultative conversations and upselling/cross-selling where applicable.Meet...
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Customer Service
3 weeks ago
Jaipur, India Bluvin Solutions Private Limited Full timeJob Title: Customer Service / Sales Executive – Tech CS Process - AdobeLocation: JaipurEmployment Type: Full-TimeKey ResponsibilitiesHandle inbound and outbound customer interactions via calls/chat/email.Understand customer needs and provide accurate solutions.Drive sales through consultative conversations and upselling/cross-selling where applicable.Meet...
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Customer Service
3 weeks ago
Jaipur, India Bluvin Solutions Private Limited Full timeJob Title: Customer Service / Sales Executive – Tech CS Process - AdobeLocation: JaipurEmployment Type: Full-TimeKey ResponsibilitiesHandle inbound and outbound customer interactions via calls/chat/email.Understand customer needs and provide accurate solutions.Drive sales through consultative conversations and upselling/cross-selling where applicable.Meet...