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Enterprise Architect

2 months ago

Delhi, India Deltek Full time
We have:An innovative, market-leading enterprise solution with a growing customer baseAn exciting, nurturing culture that rewards employees who have a determined attitude of getting things done and problems solvedClear goals with an opportunity to learn new things and explore a variety of avenuesSmart, well-connected global teams that work like a family with the sole aim to delight customersAn open-minded approach to continuous improvement of people, product and processesTop Vendor in Project Time Tracking and Workforce Management

You have:8-14 years of professional services experience.Minimum 2+ years of experience as a Business analyst /Solution Architect/Business architect/Functional consultant or equivalent role demonstrating management and leadership experience, preferably in a fast-paced consulting / professional services set-up.Experience in HCM/PSA/WFM domain and/or SaaS delivery modelYou enjoy business and technical problem solving for customers and think outside of the boxExcellent written and verbal communication skillsExperience in a functional or technical role in the implementation of ERP or SaaS solutions is a plus.Strong requirements gathering, business analysis, solution design, presentation, and facilitation skills with small and large groupsExcellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.Strong written, verbal communication and presentation skills.Independent thinking with keen problem-solving skills.Ability to adapt to changing schedules and multiple work plans.Ability to manage change in scope and derive win-win solutions.High organization and prioritization skills.Excellent verbal, written, and interpersonal skills.Business-grade language skills in English.Able to control the large group (5-10 participants every session).Willingness to collaborate with different teams across the globe.Willingness to work on multiple projects at the same time and prioritize the requirements of the various projects.Able to effectively use the established frameworks in requirement gathering, design documentation, and sign off.

What you’ll do:Drive the adoption and effective use of the Delteks solutions for our customersAct as the strategic advisor for assigned clients by developing a deep understanding of client use-cases and by combining your business problem solving and technical skills to help create optimal paths toward resolutionProvide valuable feedback and insight from supporting our customers’ use of the solutions to help improve the product itselfEngage and collaborate with the internal teams and recommend customer engagement (Project) purpose, requirements, timelines,Review the requirements shared (Post sales documents, other documents),check feasibility/scalability of the solution proposed to meet the customer requirements.Collaborating with internal team to prepare the project plan, effort estimation on any engagementValidate the requested change request (CR) with the existing solution delivered and ensure that a clean solution is proposedOwn the solutioning part for a portfolio of projects and clients in parallel across geographies.Gather business requirements, explore solution options, brainstorm solutions with internal team(s) and client team(s) wherever required to finalize design.Establish and maintain strong relationships with product teams, engineering teams and clients SMEs.Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.Build Rapport with clients and manage them effectively - high end consulting touch would be required.Able to effectively use the established frameworks in requirement gathering, design documentation and signoff.Manage up - Make sure to keep the Project Manager and/or higher management honest and up to date on any potential risks and escalationsConduct and drive requirements gathering and design sessions with multiple customer stakeholders, keeping the customer focused on the end goal.Develop a clear knowledge about the customers' current process and deliver the documented To-be solution documents and future processesIdentify Solution gaps and develop appropriate gap closure optionsPresent and discuss the current processes, future state processes and solution options, recommendations, and implicationsDirectly interact with executives and stakeholders on the customer-side to agree on the proposed design and achieve customer buy-in