
Network Consultant L3
3 days ago
Roles and Responsibilities
- Provide Level 3 technical support for network engineering and networking issues.
- Troubleshoot complex network problems using various tools such as ping, traceroute, MRTG, Netflow, Wireshark, etc.
- Collaborate with cross-functional teams to resolve customer complaints related to network performance and reliability.
- Develop and maintain documentation of troubleshooting procedures for common issues.
- Participate in on-call rotation to provide 24x5 support during critical incidents.
Desired Candidate Profile
- 8-12 years of experience in Network Engineering or equivalent role.
- Strong understanding of routing protocols (OSPF), switching technologies (VLANs), QoS policies (DSCP).
- Experience with firewall configuration (ASA) and SD-WAN implementation.
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