QA Lead

4 weeks ago

Bengaluru, India PROCYON TECHNOSTRUCTURE Full time

The QA Lead for Online & Offline initiatives will drive the quality assurance of our critical customer-facing platforms, encompassing e-Commerce websites, Order Management Systems (OMS), and integrated OmniSales solutions. This role is pivotal in ensuring a seamless, high-quality, and consistent customer experience across all digital and physical sales channels. Job Responsibilities Key Responsibilities: Define and execute comprehensive QA strategies for e-Commerce platforms, mobile applications, OMS, and omni-channel integrations. Lead testing efforts for new features, promotional campaigns, system enhancements, and critical integrations (e.g., payment gateways, inventory). Focus on user experience (UX) testing, functional accuracy, performance, and security across various devices and browsers. Instruct product owners, developers, and business stakeholders to translate business requirements into robust test cases. Oversee defect management, risk assessment, and provide sign-off for releases impacting O+O capabilities. Promote best practices in web and mobile testing and contribute to the evolution of our O+O QA framework. Essential Qualifications: Bachelor's degree in computer science, Marketing, or a related field. Extensive experience (10+ years) in QA leadership, specifically with e-Commerce platforms (e.g., Salesforce Commerce Cloud, Magento, Shopify Plus). Solid understanding and experience with Order Management Systems (OMS) and their integration points. Proven track record in testing omni-channel functionalities and customer journeys. Familiarity with web testing tools (e.g., Selenium, Playwright) and mobile testing frameworks. Strong understanding of agile methodologies and excellent communication skills. The QA Lead for Online & Offline initiatives will drive the quality assurance of our critical customer-facing platforms, encompassing e-Commerce websites, Order Management Systems (OMS), and integrated OmniSales solutions. This role is pivotal in ensuring a seamless, high-quality, and consistent customer experience across all digital and physical sales channels. Job Responsibilities Key Responsibilities: Define and execute comprehensive QA strategies for e-Commerce platforms, mobile applications, OMS, and omni-channel integrations. Lead testing efforts for new features, promotional campaigns, system enhancements, and critical integrations (e.g., payment gateways, inventory). Focus on user experience (UX) testing, functional accuracy, performance, and security across various devices and browsers. Instruct product owners, developers, and business stakeholders to translate business requirements into robust test cases. Oversee defect management, risk assessment, and provide sign-off for releases impacting O+O capabilities. Promote best practices in web and mobile testing and contribute to the evolution of our O+O QA framework. Essential Qualifications: Bachelor's degree in computer science, Marketing, or a related field. Extensive experience (10+ years) in QA leadership, specifically with e-Commerce platforms (e.g., Salesforce Commerce Cloud, Magento, Shopify Plus). Solid understanding and experience with Order Management Systems (OMS) and their integration points. Proven track record in testing omni-channel functionalities and customer journeys. Familiarity with web testing tools (e.g., Selenium, Playwright) and mobile testing frameworks. Strong understanding of agile methodologies and excellent communication skills.

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