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About the Role
As an Engagement Manager at Workday you are more than just a Project Manager, you are a trusted advisor to our customers - you’ll engage, guide and ensure success in their implementation of Workday’s leading cloud enterprise software products for our Large Enterprise customers.
You will empower and drive our customers' implementations by shaping the development of several key project deliverables (charter, project/staffing plans, issue logs, etc.) and work with the Customer Project Manager to resolve issues that stand in the way of project success. You will also be responsible for managing the agreed budget and delivering the project successfully and profitably.
As part of your role, you will need to travel to customers' site(s) and/or internal events when require
About You
Basic Qualifications
More than 10 years' of experience of project management with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
7 years' of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
Other Qualifications
Project manage Workday product implementations
Provide guidance and mentoring to Professional Services resources working on your implementations
Ensure projects are properly planned and staffed
Collaborate with the customer project manager to identify/resolve all issues that could impact project scope and/or timeframes
Work with Workday Partners to ensure project compliance
Share your experience and provide oversight over other projects and their success within the framework of our Delivery Assurance quality control
Present at Executive Steering Committee meetings
Be a liaison for Professional Services when interacting with sales and/or business development
Identify opportunities to position other service offerings
Ensure the client can serve as a reference upon completing their implementation
Assist in the transition of the customer from Professional Services to Product Support
Ensure the project is delivered within the budget outlined in the SOW
Project management certifications (e.g. CSM, PMI-ACP, PMP etc.)
