Manager – Learning Services

Job Description:

Great people make Schneider Electric a great company

Global Learning services manager plays a key role in managing End-to-End Learning Operations, Oversees the full spectrum of learning delivery, from platform administration to seamless program execution. Leads the end-to-end management of learning programs and campaigns, encompassing design to deployment, and reporting.

Responsibilities

Agility: Requires strong attention to detail and the ability to adapt quickly to changing needs.

Business Acumen: Aligns learning initiatives with organizational goals to ensure relevance and impact.

LMS Expertise: Administer the internal LMS, create, manage global training catalogs and sessions. Participate in UAT testing for LMS upgrades and vendor integrations.

Data & Analytics: Create dashboards and reports using analytics tools to measure learning impact, effectiveness and drive continuous improvement.

Stakeholder Engagement:

• Understand stakeholder learning needs for South America region, business goals, and expectations to align solutions effectively.
• Facilitate clear, timely, and transparent communication (Spanish, Portuguese) across all stakeholder levels.
• Collect, analyze, and act on stakeholder feedback to enhance learning programs and services.
• Provide regular updates on program progress, performance metrics, and overall impact.
• Advocate for learning initiatives, influencing stakeholders to support and invest in them.

Program Management: Plans, executes, and monitors learning programs for quality and compliance.

Operational Excellence: Acts as a subject matter expert to ensure smooth and efficient learning operations. Provide backup support for KAMs and promote team collaboration and cross-training. Take ownership of tasks, maintain ethical standards, and invest in continuous learning.

Vendor Management: Manage vendor relationships, purchase orders, and chargeback processes.

Governance: Ensure adherence to governance standards, Ticket SLAs, and KPIs.

Process Efficiency: Continuously seeks opportunities to streamline and enhance learning processes through simplification, standardization, and automation.

Qualifications:

What qualifications will make you successful for this role?

• Minimum 2+ years experience in large Corporate (HR related or any field).
• Education: Bachelor's or Master's in Business, Education, HR, or related field.
• Language Skills:- Strong Fluency (Read, write & Speak) in Spanish / Portuguese
• Experience: L&D experience is preferred, Good program / operations management skills is must.
• Skills: Strong project management, stakeholder engagement, LMS (preferably CSOD), Agile methodology, and data analytics.

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue
+13% organic growth
employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.