Vice President

Found in: Whatjobs IN C2 - 2 weeks ago

Bengaluru, India ANSR Global Corporation Full time

Role and Responsibilities:

  • Transform technical-led operations to hospitality-led operations
  • Oversee and manage day-to-day facility operations to develop operating efficiencies.
  • Organizing and overseeing all facility activities to ensure a seamless and exceptional member experience
  • Coordinating with various functions, implementing efficient processes, and maintaining high-quality standards throughout the organization. Excellent communication and organizational skills are vital for effectively liaising with team, members, and other stakeholders.
  • Request and escalation management - Should be able to handle member escalations, enforcing regulations, and ensuring efficient management of supplies and expenses
  • Liaison with the Facility management teams to get the work done seamlessly
  • Manage P&L and profitability for facility operations
  • Identify and help ensure that the strategic goals for hospitality and operations are executed properly
  • Resource allocation whenever and wherever needed
  • Establish standard operating procedures and new ways of working
  • Enhance touchpoint for ongoing customer engagement
  • Setup centralized COEs and command centres for efficient facility operations

Must Haves:

  • Ability to function independently yet communicate laterally and upwardly with ease
  • Excellent interpersonal skills to effectively communicate and coordinate complex issues
  • Experience of handling projects with diverse and multiple internal/external stakeholders is crucial
  • Excellent communication and Stakeholder Management is essential
  • Manage work and deliver within a dynamic environment
  • Like challenges, and embraces change in a fast-paced environment
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.

Experience and Skills:

  • 20+ years or equivalent experience in hospitality, operations, or related experience. Customer service experience required
  • 15+ years of management experience of leading a team of individual contributors
  • Must have strong skills in project management, and business operations experience especially in the hospitality sector
  • Bachelors / Masters or equivalent degree preferred in Operations Management, Hospitality, or other fields

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not an exhaustive list, and additional duties may be assigned as needed

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