Customer Delight Associate

1 week ago


Hyderabad, Telangana, India Zomato Full time

We are looking for our next Customer Service Champion

As a Customer Delight Associate , you'll be part of a passionate team focused on turning complaints into compliments with speed, heart and thoughtful problem-solving.

What will you do?

  • Engage with our customers across chats, emails and calls to resolve their queries
  • Work in rotational shifts, as per the business requirements
  • Work from office 5 days a week

An ideal candidate has:

  • A customer-first mindset and is a natural problem solver
  • 0 to 2 years of experience in customer service or a related field
  • Strong communication skills in written and spoken English
  • Fluency in any regional language is a plus (but not mandatory)


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