Customer Support Specialist

Company Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...

Job Title: Customer Support (Voice) – US ShiftLocations: Kolkata & IndoreDuration: 6+ MonthsImmediate Joiners PreferredAbout the Role:We're looking for dynamic individuals to join our Customer Support Voice team supporting US clients. If you are based in Indore or Kolkata, possess strong communication skills, and are flexible to work during US night...

Company DescriptionJob Title: International Voice Calling ExecutiveDepartment:Support TeamLocation:On-siteJob Type:Full-timeExperience:1+ YearsShift Timing:Night ShiftOpen Positions:2About the Role:We are seeking enthusiastic and articulateInternational Voice Calling Executivesto join our Support Team. In this role, you will provide voice-based assistance to...

Job Responsibilities:Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful...

Join Our FinTech Voice Support Team as a Customer Support Executive ( Voice Process).Location-Indore ( Work from Office )ResponsibilitiesExcellent communication skills in English.Both Freshers and Experienced candidates can applyGraduates and Undergraduates are welcomeImmediate Joiners PreferredQualificationsGraduates and Undergraduates are welcomeRequired...

Join Our FinTech Voice Support Team as a Customer Support Executive ( Voice Process).Location-Indore ( Work from Office )ResponsibilitiesExcellent communication skills in English.Both Freshers and Experienced candidates can applyGraduates and Undergraduates are welcomeImmediate Joiners PreferredQualificationsGraduates and Undergraduates are welcomeRequired...

Join Our FinTech Voice Support Team as a Customer Support Executive ( Voice Process).Location-Indore ( Work from Office )Responsibilities- Excellent communication skills in English.- Both Freshers and Experienced candidates can apply- Graduates and Undergraduates are welcome- Immediate Joiners PreferredQualifications- Graduates and Undergraduates are...

Join Our FinTech Voice Support Team as a Customer Support Executive ( Voice Process).Location-Indore ( Work from Office )Responsibilities- Excellent communication skills in English.- Both Freshers and Experienced candidates can apply- Graduates and Undergraduates are welcome- Immediate Joiners PreferredQualifications- Graduates and Undergraduates are...

Join Our FinTech Voice Support Team as a Customer Support Executive ( Voice Process). Location- Indore ( Work from Office ) Responsibilities Excellent communication skills in English. Both Freshers and Experienced candidates can apply Graduates and Undergraduates are welcome Immediate Joiners Preferred Qualifications Graduates and Undergraduates are welcome...

Handle customer queries and complaints via calls, emails, or chat.Provide accurate information about products and services.Ensure timely resolution of customer issues and maintain satisfaction.Maintain records of customer interactions and feedback.Follow up with customers to ensure their issues are resolved.Coordinate with internal departments (sales,...