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Manager - Business Resiliency Management

4 weeks ago

Gurugram, India Mercer Full time

What can you expect?

  • The MMC Business Resiliency Management and Crisis Management Program coordinates activities necessary to build, sustain, and improve our preparedness and response capabilities to threats or actual adverse events that could affect the Marsh McLennan Companies (MMC), such as natural disasters, manmade disruptions or other significant incidents
  • This role works across multiple businesses to develop and manage business resiliency and crisis management policies and programs, including planning, implementation, training and testing programs necessary for rapid response to adverse events or crisis situations
  • We are seeking to hire a BRM manager to support our India offices to develop, coordinate, implement business resiliency program and provide advice, reporting and services on a variety of risk management issues, primarily focused on Business Resiliency and Crisis Management. This position reports into the India Business Resiliency Management Lead and a member of the Asia Pacific BRM team. This is not a people management role

What is in it for you:

  • Holidays (As Per the location)
  • Shared Transport (Provided the address falls in service zone)

We will count on you to:

  • Provide support to oversight for the MMC Business Resiliency Management and Crisis Management program to support and maintain a strong business resiliency, preparedness and response environment across MMC
  • Support BRM lead to coordinate actions to mitigate business continuity risks associated with offices, functions and operations to maintain the well-being of employees, protect assets, and provide continued service for clients during business disruptions
  • Assess regularly recovery capability/ solutions and reports on status to stakeholder groups
  • Facilitate 24x7 preparedness real time response support during crisis and disruption
  • Coordinate activities with the functions/groups that play a role in crisis management
  • Advise, review and support the businesses to maintain, update, validate business impact analysis (BIAs) and business resiliency plans to identify critical applications/systems and develop recovery capabilities and priorities. To support facilitation and coordination of exercises and testing
  • Coordinate Preparedness Program training and awareness activities across MMC
  • Support the governance, project management and quality management activities of the MMC Global Preparedness program

What you need to have:

  • Bachelors degree in business administration, Technology or related field required (Post graduation preferred)
  • Over 7 years of corporate risk management and related experience, with at least 5 years in a Business Resiliency/ Crisis Management or comparable position
  • Relevant Business Continuity, Crisis Management or Risk Management certification
  • Excellent organizational and time management skills to handle multiple projects and tasks
  • Detail oriented to ensure accuracy and results focused with ability to work at strategic as well as operational/ tactical level
  • Excellent written and verbal communications skills to effectively interact with stakeholders at all levels
  • Fluency in English and at least one other language, as spoken in the assigned region
  • Demonstrated leadership skills with the ability to provide team with a clear sense of direction