Technology Resilience Practitioner

About the Opportunity

**Job Type**: Permanent

Application Deadline: 31 December 2024

Title Technology Resilience Practitioner

Department Technology Enterprise Resilience Office

Location India

Reports To Director, Head of Technology Enterprise Resilience

Level 5

About Fidelity International

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.

About Technology Enterprise Resilience Office

This role will form a critical part of the Enterprise Resilience team which resides within the Global Counsel function to ensure the effective implementation and ongoing oversight of our Critical & Important Business Services, supporting continuous improvement initiatives in line with our strategic objectives and regulatory expectations. This role will work closely with business & technology partners across the firm globally.

About The Role

As a Technology Operational Resilience Practitioner, you will be responsible for
- Implement, manage, and improve the technology operational resilience procedures, data & tooling across all critical or important business services (“CIBS”), ensuring alignment with best practices and regulatory requirements.
- Liaising across the Infrastructure, Application, Data and Domain Architecture functions to discuss and agree patterns and design approaches for backup-recovery and resilience testing strategies & tools for scale, time and minimum data loss.
- Delivering secure, automated, self-serviced, innovative & cost-efficient cyber vault-recovery and resilient testing solutions for on-premises, cloud solutions using AWS, Azure, M365 or SaaS services.
- Deliver approaches to plan and govern restoration of data and recovery testing of services.
- Maintain and operate the service, identify areas of improvement and changes to continuously improve and prove the solutions can deliver the desired objectives in an efficient manner
- Enable customers to understand & use the services in the most effective way to realise business benefit quickly using all means possible supported through a global operating engineering product model.
- Actively collaborate with other team members through pairing, encouraging an open collaborative working culture within & outside the team.
- Understand and produce and maintain key metrics and dashboards to provide insights into the health and performance of our operational resilience initiatives.

Experience and Qualifications Required
- Experience to design, engineer and operate strategies of data protection and recovery vault in a large enterprise with petabytes of data across infrastructure landscape involving multiple technology products in multiple data centres and AWS, Azure Cloud Services.
- Experience in backup and recovery of virtualised workloads, multiple clients, database agents with demonstrable experience and solution approaches
- Experience in development and infrastructure engineering with hands on experience of coding for cloud-based technologies (Python, Terraform, Unix preferred)
- Experience with NetBackup domain with GUI and command line utilities for administration, operation, and reporting.
- Experience with the design and administration of EMC Data Domain solutions using GUI and CLI
- Experience with Storage Lifecycle Policies, AIR, OST, Cloud, Tape/VTL, Certificates, and OpsCenter.
- Experience and knowledge of SAN, NAS, Object store platforms (VMAX, XIO, Brocade, NetApp, Isilon, ECS) and AWS, Azure Storage & Backup Solutions.
- Experience and knowledge of chaos and resilience testing tools & techniques.

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