Senior Barista
4 weeks ago
Job Title: Barista
Job Overview:
A barista is responsible for crafting high-quality coffee and espresso beverages while providing excellent customer service. They ensure that the coffee shop maintains a clean and organized environment and may also handle cash registers and food preparation.
Key Responsibilities:
Coffee Preparation:
Expertly prepare coffee and espresso beverages according to established recipes and customer preferences.
Grind coffee beans and calibrate espresso machines for optimal extraction.
Steam and froth milk to create lattes, cappuccinos, and other specialty drinks.
Monitor brewing equipment and adjust as needed to maintain quality.
Customer Service:
Greet customers with a friendly and welcoming attitude.
Take customer orders, answer questions about the menu, and provide recommendations.
Handle customer complaints or concerns professionally and promptly.
Ensure a positive customer experience by providing excellent service.
Cash Handling:
Operate cash registers and handle customer payments accurately.
Process transactions, provide change, and issue receipts.
Maintain a clean and organized cash register area. Food Preparation:
Prepare and serve food items such as pastries, sandwiches, and snacks.
Ensure that food items are fresh and displayed attractively.
Cleaning and Maintenance:
Keep the coffee shop and workstations clean and tidy.
Regularly clean and maintain coffee machines, grinders, and other equipment.
Restock coffee beans, milk, and other supplies as needed.
Inventory Management:
Monitor inventory levels of coffee beans, syrups, and other supplies.
Place orders for replenishing supplies in a timely manner.
Adherence to Health and Safety Standards:
Follow food safety and hygiene guidelines to ensure a safe working environment.
Dispose of waste and used coffee grounds properly.
Teamwork:
Collaborate with coworkers to ensure efficient operation of the coffee shop.
Train and mentor new baristas as needed.
Qualifications:
High school diploma or equivalent (some coffee shops may require additional certifications).
Previous barista or customer service experience is a plus.
Knowledge of coffee brewing methods and equipment.
Knowledge of Speciality coffee
Excellent customer service and communication skills.
Ability to work in a fast-paced environment.
Attention to detail and cleanliness.
Physical stamina for standing and moving for extended periods.
Flexibility to work weekends, holidays, and varying shifts.
It's essential for baristas to be passionate about coffee and committed to delivering a great customer experience
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