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15h Left: Senior Barista
3 weeks ago
Job Title: Barista
Job Overview:
A barista is responsible for crafting high-quality coffee and espresso beverages while providing excellent customer service. They ensure that the coffee shop maintains a clean and organized environment and may also handle cash registers and food preparation.
Key Responsibilities:
Coffee Preparation:
- Expertly prepare coffee and espresso beverages according to established recipes and customer preferences.- Grind coffee beans and calibrate espresso machines for optimal extraction.- Steam and froth milk to create lattes, cappuccinos, and other specialty drinks.- Monitor brewing equipment and adjust as needed to maintain quality.
Customer Service:
- Greet customers with a friendly and welcoming attitude.- Take customer orders, answer questions about the menu, and provide recommendations.- Handle customer complaints or concerns professionally and promptly.- Ensure a positive customer experience by providing excellent service.
Cash Handling:
- Operate cash registers and handle customer payments accurately.- Process transactions, provide change, and issue receipts.- Maintain a clean and organized cash register area.Food Preparation:- Prepare and serve food items such as pastries, sandwiches, and snacks.- Ensure that food items are fresh and displayed attractively.
Cleaning and Maintenance:
- Keep the coffee shop and workstations clean and tidy.- Regularly clean and maintain coffee machines, grinders, and other equipment.- Restock coffee beans, milk, and other supplies as needed.
Inventory Management:
- Monitor inventory levels of coffee beans, syrups, and other supplies.- Place orders for replenishing supplies in a timely manner.
Adherence to Health and Safety Standards:
- Follow food safety and hygiene guidelines to ensure a safe working environment.- Dispose of waste and used coffee grounds properly.
Teamwork:
- Collaborate with coworkers to ensure efficient operation of the coffee shop.- Train and mentor new baristas as needed.
Qualifications:
- High school diploma or equivalent (some coffee shops may require additional certifications).- Previous barista or customer service experience is a plus.- Knowledge of coffee brewing methods and equipment.- Knowledge of Speciality coffee- Excellent customer service and communication skills.- Ability to work in a fast-paced environment.- Attention to detail and cleanliness.- Physical stamina for standing and moving for extended periods.- Flexibility to work weekends, holidays, and varying shifts.
It's essential for baristas to be passionate about coffee and committed to delivering a great customer experience
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