It Support Engineer

5 days ago

Chennai, India Captalent Hr Full time

Roles and Responsibilities

  • Provide technical support to end-users through phone, email, or chat for desktop issues related to hardware and software.
  • Troubleshoot and resolve technical problems with dialers, CRM systems, ViOP calls, and other IT applications.
  • Manage incoming requests from various channels (phone/email/chat) using an IT helpdesk system.
  • Collaborate with team members to escalate complex issues and ensure timely resolution.
  • Document all incidents and resolutions in a clear manner.

Work location : Chennai

Notice period : Immediate

Desired Candidate Profile

  • 2-5 years of experience in IT Support or System Support role.
  • Strong knowledge of CRM systems, Dialer management, Desktop Support, IT Helpdesk tools.
  • Excellent communication skills for effective issue resolution over phone/email/chat.

Interested candidates can apply to

Regards,

HR Manager

  • HCL Commerce Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India DCS IT Solution Pvt. Ltd Full time ₹ 15,00,000 - ₹ 16,00,000 per year

    Job Title: HCL Commerce Support EngineerLocation: Chennai / Bangalore / Noida / PuneExperience: 5–8 YearsJob Description:We're looking for a Support Engineer to provide technical support for HCL Commerce, focusing on issue diagnosis, resolution, and system health.Key Responsibilities:Provide technical support for HCL Commerce environments.Diagnose and...

  • Senior Process Engineer – Medical Devices

    3 weeks ago

    Chennai, Tamil Nadu, India Tek Support Full time

    Job Title: Senior Process Engineer – Medical DevicesLocation: Chennai, INDEmployment type: Part-timeJob Summary:We are seeking a highly experienced Process Engineer Trainer with over 10 years of expertise in the medical device industry. The ideal candidate will be responsible for developing, optimizing, and sustaining robust manufacturing processes that...

  • Senior Validation Engineer – Male and Female

    2 weeks ago

    Chennai, Tamil Nadu, India Tek Support Full time

    Job Title: Senior Validation Engineer Trainer – CSV, CQV & CleaningLocation: RemotePosition Type: Part-timeJob Summary:We are seeking an experienced Senior Validation Engineer Trainer with a decade of proven expertise in Cleaning Validation, Computer System Validation (CSV), and CQV (Commissioning, Qualification, and Validation) within the pharmaceutical...

  • Desktop Support Engineer

    1 day ago

    Chennai, India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities:• Operating System Support: Installation and configuration of operating systems across devices.• Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.• Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.• Network Support:...

  • Desktop Support Engineer

    1 week ago

    Chennai, India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...

  • Desktop support engineer

    3 days ago

    Chennai, India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...

  • Desktop Support Engineer

    1 week ago

    Chennai, India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...

  • Desktop Support Engineer

    1 week ago

    Chennai, India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...

  • Desktop Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India TRDFIN Support Services Pvt Ltd Full time

    Key Responsibilities: • Operating System Support: Installation and configuration of operating systems across devices. • Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware. • Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook. • Network Support:...

  • Senior Process Engineer – Medical Devices

    5 days ago

    Chennai, India Tek Support Full time

    Job Title: Senior Process Engineer – Medical Devices Location:Chennai, IND Employment type:Part-time Job Summary: We are seeking a highly experiencedProcess Engineer Trainerwith over 10 years of expertise in the medical device industry. The ideal candidate will beresponsible for developing, optimizing, and sustaining robust manufacturing processes that...