Desktop Support Engineer

4 weeks ago

Chennai, India TRDFIN Support Services Pvt Ltd Full time

Key Responsibilities:


• Operating System Support: Installation and configuration of operating systems across devices.

• Hardware Support: Assembling, upgrading, and troubleshooting of computer hardware.

• Software Support: Installation, configuration, backup, and troubleshooting of standard applications including MS Outlook.

• Network Support: Installation and troubleshooting of network printers; VPN and firewall configuration.

• Security: BitLocker encryption, antivirus update, and virus protection management.

• Active Directory Management: User account creation, password resets, group policy updates, and access control.

• Remote Support: Providing remote assistance for software and system-related issues.

• Asset Management: Coordinating with vendors for hardware issues and maintaining inventory records for hardware and software assets.

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