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Sr. Exec Client Servicing

2 months ago


Delhi, India The Livewire Experience Full time
SR. EXECUTIVE CLIENT SERVICING

Role DescriptionThis is a full-time on-site role. The Sr. Account Executive, Client Servicing will be responsible for the following:

·

Represent Livewire as a point of contact for clients and partners·

Attending meetings and Interpreting Client’s Brief·

Understand the client’s objectives, and converting brief into business·

Researching about the brief, making presentations in line with the brief & Sharing a winning cost proposal with client.·

Ensure clients are kept up-to-date with related event developments·

Deal with day-to-day clients’ inquiries and respond in a timely and appropriate manner·

Liaise with the internal Operations team to ensure that all aspects of the event are consistent with client’s requirements·

Manage the branding process for clients·

Develop and expand business with existing set of clients·

Generating business from new clients & existing clients·

Providing weekly progress updates of the client event status and any escalations/issues at hand to the Directors of the company·

Follow up with the client for the payment as per the due date of bills as well as feedback·

Co ordination with Internal Team and external Vendors for effective completion of the project.·

Manage client escalations at their end with minimum involvement of Directors·

Manage a Team and supervise & streamline their work·

Constantly build on new themes, ideas, concepts and keep abreast with latest event trends & solutions for clients

Years of Experience : 3 -4 years (Relevant Event Experience) -Key Account Management | Relationship Building | Driving SalesLocation : Pune ,MH, India