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AVP/AM - Client Management Operations (Large Multinational Bank)
7 days ago
Position Purpose
To ensure high quality services delivery standards enhancing client satisfaction by duly performing activities within prescribed TAT & ensuring compliance with applicable regulations.
Responsibilities
Direct Responsibilities
Client Onboarding, amendments , modification and closure on CIB and Custody (Foreign Portfolio Investors)
- Initiate and maintain client coordination to facilitate client onboarding , recertification/KYC renewals
- Effective coordination with business RM on the internal documents and onboard client based on agreed timeline and prioritization.
- Perform necessary checks for client onboarding including checks against local and global blacklists and due diligence with local/group regulations, SEBI and RBI regulatory requirements
- Ensure data quality and data integrity on client records.
- Effective coordination and control over outsourced activities following set timelines.
- Active follow up on Pending Documentation and discrepancy management
- Safekeeping of client documentation and strict adherence to turn around time standard.
- Proactive coordination with business, branches, compliance and other teams.
- Active support to various reporting, audits, inspection and timely submission of data
Anti Money Laundering /Financial Sanctions ( AML/FS) related duties.
Operations are integral part of the control framework including AML/FS project. In that respect , in performing your role you are expected to ensure adherence to AML/FS related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to relevant authority.
Contributing Responsibilities
- Contribute to the implementation of Permanent Control policies and procedures in day-to-day business activities
- Active participation in regular review of operational procedural changes /requirements during processing functions / staff meetings
- `Active participation in Projects / System Changes / UAT / new system implementation when required
Qualifications
Technical & Behavioral Competencies
- Good communication skills is a pre-requisite
- Accuracy and rigor
Team player
Adaptable flexible approach to the working environment - Ability to work on multiple IT systems
- IT literate and familiar with Microsoft Office (Excel to macro level), PowerPoint
Specific Qualifications
- University Graduate
Experience of above 3-5 years' experience in Banking Industry with specialization in KYC due diligence
Sound knowledge of the on boarding/ KYC recertification process for CIB and Custody clients
Knowledge of the global and local regulations related to banking and financial services.
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