Driver Operation Specialist

3 weeks ago

Kolkata, West Bengal, India inDrive Full time

inDrive is an international ride-hailing service. We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better

We're hiring a Driver Operations Specialist to drive supply growth and manage on-ground operations across cities. You'll handle fleet acquisition & retention, support cross-functional teams (GTM, marketing, legal), and lead driver engagement initiatives.

What you will do:

  • Build & maintain healthy supply in cities
  • Carry out Csat/Psat activities, driver research & survey activities
  • Support cross functional teams - GTM, marketing, legal, GR teams
  • Manage large fleets for acquisitions & retentions
  • Conduct market share analysis & create plans to improve our footprints in the market
  • Search, hire & retain offline & online recruiters
  • Build relationships with local authorities for effective supply mgmnt.
  • Build GTM strategies to on-board new and active drivers
  • Take ownership of different new projects & initiatives to drive brand name in the market
  • Identify supply gaps within different areas and establish new channels of acquisition
  • Extensive travel to different cities within country to manage on-ground operations

What we expect from you:

  • Minimum 5 years of relevant experience in a fast paced environment
  • Leadership skill set is a must with at least 3 years of experience in managing large operational teams across different cities/region
  • Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
  • You are a Go-getter with the ability to solve & handle multiple projects simultaneously
  • Strong analytical and qualitative skills with the ability to use data for solving large scale operational challenges
  • Excellent written and verbal communication skills
  • Strong understanding of supply ecosystem in a consumer tech environment
  • Startup experience is a must

Working terms:

  • Hybrid work schedule
  • Unlimited opportunities for professional and career growth, regular external and internal training from our partners
  • The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
  • Initial training
  • Probation period up to 3 months

We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

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