Vice President, Client Service I

1 week ago


Pune, India THE BANK OF NEW YORK MELLON CORPORATION Full time
Bring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital.With over

years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately , employees across

countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what

LifeAtBNYMellon

is all about.We’re seeking a future team member for the role of Vice President, Client Service I to join our Middle Office team. This role is located in Pune, MH - HYBRID role.General Description:Account Management group (ODSM) has a requirement for a Vice President to manage requirements gathering, testing and collaboration with technology on a) progressing the implementation of the MO Account Onboarding Workflow project (NARF Automation) and the Client Account Profile (CAP) expansion as well as legacy architecture client migrations. The incumbent may be an internal/external employee and would be required to focus on these initiatives. This individual would also have some oversight and management responsibilities and is considered to work as a hybrid BA/PM and be a BAU processor.In this role, you’ll make an impact in the following ways:Business Process Discovery - review with ODSM and other operations SME's process and data requirements for account management and client onboardingCurrent documentation review - review all existing data flow and operating model documentation and ensure this is up to date, complete and accurateDocument findings - representation of all business requirements in a form acceptable to the project governanceTesting - assist in the build of test cases and scenarios for the differing test streams in accordance with the test plan. Conduct testing and document test results, issues and issue resolutionSolution migration - assist in the deployment and support of the fully tested solution with technologyBAU client support and day to day processingPerform collaborative UAT/JUAT teams to establish and maintain test data, support or perform testing and assist the client in the provisioning of dependent reference dataParticipate in data reconciliations and issue resolution that may resultSupport and facilitate the delivery of the ODSM change book of workOver time the incumbent will be expected to be able to manage the client and account onboarding process for APAC clientsTo be successful in this role, we’re seeking the following:Bachelors degree or the equivalent combination of education and experience is required.plus years of total work experience preferred.Experience in business/data analysis and requirements gatheringHas documented requirements, preferably using Agile methodologiesHas knowledge in financial products and operational processes (~

years in similar environment)Has a proven ability to communicate and collaborate across differing functions (operations, technology and product development)Can operate independently within initial guidance/supervision/knowledge transfer.At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:Fortune World’s Most Admired Companies & Top

for Diversity and InclusionBloomberg’s Gender Equality Index (GEI)Human Rights Campaign Foundation, % score Corporate Equality Index, Disability: IN – % scoreBest Workplaces for Innovators, Fast CompanyCDP’s Climate Change ‘A List’Our Benefits:BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

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