ServiceNow Business Analyst
3 weeks ago
Job Description :
- About us Coders Brain is a global leader in its services, digital and business solutions that partners with its clients to simplify, strengthen and transform their businesses.
- We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise and a global network of innovation and delivery centers.
- We achieved our success because of how successfully we integrate with our clients.
- Quick Implementation We offer quick implementation for the new onboarding client.
- Experienced Team We've built an elite and diverse team that brings its unique blend of talent,expertise, and experience to make you more successful, ensuring our services are uniquely, customized to your specific needs.
- One Stop Solution Coders Brain provides end-to-end solutions for the businesses at an affordable price with uninterrupted and effortless services.
- Ease of Use All of our products are user friendly and scalable across multiple platforms Our, dedicated team at Coders Brain implements keeping the interest of enterprise and users in mind.
- Secure We understand and treat your security with utmost importance.
- Hence we blend security and scalability in our implementation considering long term impact on business benefit.
- ServiceNow BA.
Exp : 5 to 10 years.
Location : Bangalore.
- Immediate to 15 days joiners only.
Mandate Skills :
- Business Analyst, ITSM, CMDB, Agile, Service Now CSA Certification.
- Role Objective & Deliverables.
- The ServiceNow Business Analyst assists the lead or works independently designing, developing and. implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements.
- This will comprise of capturing business requirements in the form of stories, working with the scrum master and the development team to oversee build of the stories, as well as testing configured functionalities end to end as soon as these have been developed.
Main duties :
- Work closely with Clients to understand and translate their business and technical requirements.
- Organise and own workshops, capturing the output in the form workflows, minutes, actions, decisions,issues and risks.
- Provide creative solutions to resolve business problems via agreed Client requirements on the ServiceNow platform, utilising existing Out of the Box capabilities, process gaps (ITIL or equivalent) and cultural challenges (people).
- Create use cases and document requirements as Stories for the Client to ratify and the Development.
- Team to configure/build.
- Assist in the documentation of integration requirements between systems for configuration b development teams.
- Organise and own the scrum process (e.g., stand-ups, burndowns & story pointing).
- Build and own development sprints, technical development stories and any technical build documentation needed as part of a customer engagement.
- Support the technical delivery of transformation projects based on the ServiceNow platform.
- Review development outputs, e.g. , forms and workflow.
- Drive the testing of process & own the defect log.
- Support for UAT with project team members.
- Manage and oversee workstream risks, issues and client reporting, supporting Delivery Lead.
- Provide guidance to junior resources and assist in growing and strengthening the practice capability.
Key Skills & Experience :
Must Have :
- Strong knowledge of the ServiceNow Platform (especially ITSM and CMDB) and the potential value and benefits that can be delivered to Clients, either OOB or with minimum customisation.
- Maintain knowledge in line with each ServiceNow upgrade, patch, enhancement, and new product lines.
- Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders such as clients and internal team members.
- Strong analytical skills are needed to critically evaluate the information gathered from multiple sources,reconcile conflicts.
- An aptitude for problem solving.
- Skilled in conducting/leading workshops of minimum of 10 people.
- Can communicate both verbally and in written form clearly and informatively and listen.
- Expert organisational and time management skills with the ability to prioritise, self-starter able to work independently with minimum of supervision.
- Decompose high-level information into details.
- Ability to articulate technical IT changes in clear and simple manner to business stakeholders.
- Ability to define problems, collect data, establish facts in a structured way for detailed analysis.
- Ability to analyse large amounts of complex information in order to reach valid and justifiable conclusions.
- Experience of working in an Agile methodology and applying Agile practices where applicable.
- Understanding of the 'end to end' view of how business processes are supported by tools and applications.
- Practical experience of documenting process maps using Visio or other tooling.
- Knowledge of Microsoft Office application suite software (MS Word, Excel, PowerPoint and Visio).
Should Have :
- Fundamental understanding of the implications of applications architecture and other technical considerations.
- ITIL V3 or V4 Foundation certification.
- Business Analysis Centric Qualifications E.g., BCS Or IIBA.
- ServiceNow Certified System Administrator.
- Scrum or Agile certification.
- Developer or Architect experience.
Expected CTC :
Current Company :
Notice Period :
Current Location :
Preferred Location :
Total-experience :
Relevant experience :
Highest qualification :
DOJ(If Offer in Hand from Other company) :
Skills : Servicenow, Agile, Cas.
-
ServiceNow Business Analyst
20 hours ago
bangalore, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full timeDescription : Mission Statement: Hitachi Energy IT have initiated an IT Transformation program for the set up and migration to a new “stand alone” global IT environment. We are looking for a talented IT individual to be part of building and operating a new IT function equipped to meet our future needs. As a ServiceNow Business Analyst...
-
Business Analyst
3 weeks ago
Bangalore, India Nilasu consulting Full timeAbout the job :- The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements.- This will comprise of capturing business requirements in the form of stories,...
-
Business Analyst
2 months ago
Bangalore, India Nilasu consulting Full timeAbout the job :- The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements.- This will comprise of capturing business requirements in the form of stories,...
-
"ServiceNow Senior Business Analyst"
1 week ago
bangalore, India ZoomInfo Full time"ServiceNow Senior Business Analyst" Job Title: "ServiceNow Senior Business Analyst" Location: Bangalore, India Key Responsibilities: A liaison between the business and the platform team Work closely with business stakeholders to gather, document and analyze business requirements for ServiceNow solutions. Conduct daily scrums, updating stories...
-
"ServiceNow Senior Business Analyst"
19 hours ago
bangalore, India ZoomInfo Full timeServiceNow Senior Business System Analyst What you'll do A liaison between the business and the platform team Work closely with business stakeholders to gather, document and analyze business requirements for ServiceNow solutions. Conduct daily scrums, updating stories daily in ServiceNow documenting development progress, and collaborating across platform...
-
Software Engineer(ServiceNow Developer)
4 weeks ago
Bangalore, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Sr Business Operations Analyst
3 weeks ago
bangalore, India ServiceNow Full timeJob DescriptionWhat you get to do in this role: Act as a key player in establishing and executing strategic and tactical operational initiatives Lead programs targeted to support Operations initiatives for the Support Delivery organization in driving resolution of problems, change in strategic direction, optimization of operational effectiveness,...
-
Test Analyst
3 weeks ago
bangalore, India ZEISS Group Full timeJob Purpose:The ServiceNow platform in ZEISS is currently used for IT Service Management, HR Service Management, and IT Business Management on a global scale. Within the corporate governance department, the test team is responsible for the quality assurance and functional testing of ServiceNow applications and products. As a Sr. Test analyst, you will be...
-
Lead BA
1 month ago
bangalore, India Orange Business Services Full timeabout the role We are seeking a highly skilled Lead Business Analyst with knowledge of telecom domain and proficiency in ServiceNow. The ideal candidate will have a deep understanding of ServiceNow platform capabilities, business processes, and telecom services. As a Lead Business Analyst, you will play a pivotal role in driving the design,...
-
Lead BA
3 weeks ago
bangalore, India Orange Business Services Full timeabout the role We are seeking a highly skilled Lead Business Analyst with knowledge of telecom domain and proficiency in ServiceNow. The ideal candidate will have a deep understanding of ServiceNow platform capabilities, business processes, and telecom services. As a Lead Business Analyst, you will play a pivotal role in driving the design,...
-
ServiceNow – Lead BA
1 month ago
bangalore, India Orange Business Full timeContextOrange Business manages and integrates the complexity of international communications, freeing customers to focus on the strategic initiatives that drive their business. Orange extensive experience and knowledge in global communication solutions, together with understanding of multinational business and local support in 166 countries and territories,...
-
ServiceNow – Lead BA
3 weeks ago
bangalore, India Orange Business Full timeContextOrange Business manages and integrates the complexity of international communications, freeing customers to focus on the strategic initiatives that drive their business. Orange extensive experience and knowledge in global communication solutions, together with understanding of multinational business and local support in 166 countries and territories,...
-
Business Analyst
1 month ago
bangalore, India Consilio LLC Full timeOverview Our Business Analyst plays a vital role as the "glue" in our project/task team. As our primary in-house client advocate, the Business Analyst works closely with the stakeholders, technical team, and SMEs to lead and facilitate discussions to understand the client's needs, ask clarifying questions, discuss alternative scenarios, and turn...
-
ServiceNow – Lead BA
1 month ago
bangalore, India Orange Business Full timeContext Orange Business manages and integrates the complexity of international communications, freeing customers to focus on the strategic initiatives that drive their business. Orange extensive experience and knowledge in global communication solutions, together with understanding of multinational business and local support in 166 countries and...
-
Solution Architect
3 weeks ago
Bangalore, India Akshaya business it solution Full timeResponsibilities : - Collaborate with key stakeholders to understand business requirements and translate them into effective servicenow solutions.- Achitect end-to-end solutions on the servicenow platform, ensuring scalability, reliability, and optimal performance.- Provide technical leadership and guidance to a team of servicenow developers.- Stay abreast...
-
Solution Architect
2 months ago
Bangalore, India Akshaya business it solution Full timeResponsibilities : - Collaborate with key stakeholders to understand business requirements and translate them into effective servicenow solutions.- Achitect end-to-end solutions on the servicenow platform, ensuring scalability, reliability, and optimal performance.- Provide technical leadership and guidance to a team of servicenow developers.- Stay abreast...
-
ServiceNow Business Analyst
2 months ago
Bangalore Metropolitan Area, India Brillio Full timeROLE OBJECTIVE & DELIVERABLES:The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements. This will comprise of capturing business requirements in the form...
-
ServiceNow Business Analyst
3 weeks ago
Bangalore Metropolitan Area, India Brillio Full timeROLE OBJECTIVE & DELIVERABLES:The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements. This will comprise of capturing business requirements in the form...
-
Business Analyst
3 weeks ago
bangalore, India Unisys Full timeWhat success looks like in this role: The incumbent will perform the following duties: • Contribute to functional and technical workshops with business stakeholders to gather business requirements and understand their needs.• Ability to translate business requirements into technical specifications for ServiceNow developers.• Support all other...
-
Business Analyst
1 month ago
bangalore, India Unisys Full timeWhat success looks like in this role: The incumbent will perform the following duties: • Contribute to functional and technical workshops with business stakeholders to gather business requirements and understand their needs.• Ability to translate business requirements into technical specifications for ServiceNow developers.• Support all other...
