Collections Analyst
6 days ago
Please go through the norms below and only apply for the position if it’s relevant.
Job Domain: UK Banking
Job Role: Process Expert
Process: Recoveries and Collection
Job Location: Bengaluru
Experience: 3 to 10 years
Walk in Drive Date: Saturday, 7th December 2024.
Location: Tata Consultancy Services Ltd, Think Campus, Electronic City, Phase-2, Bengaluru- 560100
Timing: 09:00 AM - 12:00 PM
Candidate to Carry: Updated CV, Photocopy of Aadhaar and EPFO service history, All education /employment documents.
Skill Requirement:
Experience in Recoveries and/or Collection processes from International Banks (International geographies like US/ UK/ AUS)
Experience in Commercial / Corporate banking is mandatory.
Strong communication skills both written and verbal.
Job Description:
Associates with 3-6 years of experience for Agent & 5-10 Years (for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network.
Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing.
Negotiation skills will be focused on agreeing the best way forward for repayment of debts.
A customer relationship - Focused background would be usual.
Ability to communicate in a professional manner.
Efficient and effective daily client management & Managing cases in an effective and timely manner
Supporting the team with ad-hoc tasks as required.
Job Requirement:
Any full-time graduate (10+2+3).
Candidates with 0 to 45 days of notice period are preferred.
Willingness to work in any Shifts.
Good Communication Skills Written and Oral.
Mode of Salary credit should be through bank from all the employers (No Cash in hand)
All educational and employment documents are mandatory to have.
PFB the norms to be followed during the Interview process.
We will not be responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
Two / four-wheelers can be parked in the parking area.
Candidates must wait in the lounge.
Water dispensers are available.
Rest rooms are located near the wash area of the cafeteria.
" TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.”
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