Shift Manager

1 week ago


Mumbai, India Nxtra by Airtel Full time

Purpose of the JobOverall responsible for O&M, SPoC - Day to day operation and manage critical situations to achieve SLAs - uptime to meet the customer requirment, Ensures reliability and efficiency of DC Operation, Owns Sow and SLAs, PPM , Safety - DRs , Audit Readiness - certification follow ups , Compliance - Space management - BCMS Core Filed - Electrical Panels - HT 110/33KV /11KV , Transformers, UPS ,Chillers , PAHU , PAC, AHU, STP , HSD , energy managment, IBMS, Chiller Plant Manager.Deliverables (Maximum 5-6 key responsibilities)Lead Shift team and ensure all planned and un planned activities to be executed with the time line with good communicationTracking all the complaint and closing with in the SLA deviationIncident management and RCA with closer of RCA recomendation on time with periodic review of RCAAsset management - Warranty - AMC - Lifecycle - Capacity management5 PPM tracking and completion with the TAT - with OEM and ensure 100% availability of equipment'sVendor management with RAT and TAT on compliants and ensure the uptime of redundant equipment's tooTrack and Maintain record for all stocks as per the BCP requirementCoordinating with all CE Team for customer related quires and submitining report on timeMaintaining all Compliance 100% with track of periodic trackerMaintaining and adhere the Physical security ProcessPreparation of Risk assessment and period validations and updates based on the incidents and RCAUpdating all inventories up to date with capacity vs accompany vs balance on monthly basses with customer details on Rack inventorySubmitting all reports on time with the agreed time lineAll audit and compliance should be 100%Knowledge in HSEDemonstrate (Key competencies)Electrical / Mechanical Engineering degreeProven relevant work experience in Data Center IndustrySolid technical background, with understanding and hands-on experience in data center InfrastructureSolid organizational skills including attention to detail and multi-tasking skillsEducational LevelDegree/Diploma in Electrical/Mechanical Engineering.Working ExperienceAt least 7+ years of progressive data center and/or critical facilities experience


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