Developer-Tech Support

3 weeks ago

tamil nadu, India ManageArtworks Full time

About Karomi   ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while achieving 100% compliance.  Overview   We are seeking a Developer to join our Delivery & Operations team who will be responsible for providing backend technical support and actively participate in ongoing projects.  Key Deliverables   Enhance existing systems by analysing business objectives, preparing action plans, and identifying areas for modification and improvement.  Maintain and support existing software systems by identifying, diagnosing, and resolving defects.  Interact with clients to manage product support activities and ensure timely issue resolution.  Research and develop expertise in new technologies; create technical specifications, documentation, and test plans.  Handle Incident Tickets and Change Requests effectively, ensuring minimal service disruption.  Perform database maintenance, data migration, and server migration activities.  Provide Level 1 and Level 2 live issue support to ensure smooth system operations.  Manage new instance creation and configuration as required for projects or clients.  Required Qualifications   Experience: 1–2 years in software development or application support.  Bachelor's degree in computer science, Information Technology, Electronics, or a related field. (A master’s degree or relevant certification is a plus.)  Strong communication skills in English — both written and verbal.  Good analytical and problem-solving abilities.  Hands-on experience with ASP.NET, JavaScript, jQuery, and SQL Server.  Understanding of the Software Development Life Cycle (SDLC) and application maintenance processes.  Ability to troubleshoot and resolve technical issues effectively.  Team-oriented, with the ability to work independently when required.  Eagerness to learn new technologies and adapt to evolving project needs.  Willingness to work in Shifts.

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    2 weeks ago

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