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Service Delivery Specialist

2 months ago


mumbai, India Unified Data-Tech Solutions Pvt. Ltd. Full time

We're Hiring: Service Delivery Manager at Unified Data Tech


Hello, Fam


Are you someone who loves managing teams, ensuring smooth operations, and delivering top-notch service? If you’ve got a knack for handling complex IT environments and leading support and operations teams, we want to hear from you

Unified , a leading IT System Integration company in Mumbai, is looking for an experienced


Service Delivery Manager to join our growing team. We’re on a mission to transform IT


Operations with the power of AI, and we need a passionate leader to manage our support and operations teams across all technology domains.


What You’ll Be Doing:

  • Overseeing the day-to-day operations of our support and operations teams across various technology domains.
  • Ensuring top-quality service delivery to our clients and maintaining high standards of customer satisfaction.
  • Collaborating with cross-functional teams to streamline processes and improve service efficiency.
  • Managing team performance, setting objectives, and driving a culture of continuous improvement.
  • Working closely with stakeholders to align on business goals and ensure we’re exceeding expectations.

What We’re Looking For:

  • 8 -10 years of experience in service delivery management, IT operations, or related roles.
  • Strong leadership and people management skills—someone who can motivate and lead from the front
  • Solid understanding of IT Infrastructure, service management, and support processes.
  • Excellent communication and problem-solving skills.
  • A proactive and strategic thinker who’s always looking for ways to improve and innovate.

What’s in It for You:

  • Competitive salary and benefits that recognize your hard work.
  • A chance to work with cutting-edge technology and be part of the AI revolution in IT Operations.
  • A supportive work environment that fosters growth, collaboration, and innovation.
  • Opportunities for professional development and career advancement.

If you’re ready to take on a new challenge and be part of a dynamic team that’s driving the future of IT Operations, we’d love to hear from you

Apply Now: Send your resume to


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