UX Researcher

4 weeks ago


bangalore, India Trellix Full time
Director of Business Transformation, Strategic Initiatives and AnalyticsUX ResearcherSenior Software QA EngineerProfessional Services Cyber Security ConsultantRegional Partner Manager - SoutheastChannel Account ManagerMajor Accounts Manager - SoutheastEnterprise Account ExecutiveCP2 Associate Solution ConsultantSoftware Development Engineer,Data ProtectionCustomer Success ManagerSales EngineerInternSenior Security ResearcherEnterprise Account Manager - DefenceIT Functional AnalystSr. Customer Success Manager, Public SectorSr. Manager, Enterprise TechnologySr. Enterprise Account ManagerRevenue AccountantDemo System EngineerMajor Account Executive, North TexasCustomer Success ManagerCustomer Success ManagerCustomer Success Manager - German SpeakingCustomer Success Engineer ApprenticeCustomer Success Engineering - ApprenticeCloud ApprenticeEndpoint Security ApprenticeData Security apprenticeCustomer Success Group - ApprenticeProduct Manager - EDR Threat ManagementSenior Security Researcher (XDR - Threat Detection & Response)CSM PolandCustomer Success ManagerEnterprise Account Manager (French/English)Security Researcher - Data ProtectionRegional Director - CanadaTrellix Professional Services ConsultantContent SpecialistCustomer Success ManagerStaff Solution Consultant - Network SecurityManager, Sales DevelopmentTrellix Professional Services ConsultantProfessional Services Associate ConsultantTechnical LeadSenior Product Manager: CertificationsSoftware Development Engineer ,Data ProtectionLead Software Engineer/ Senior Tech LeadSoftware Engineer

UX Researcher

ID: JR0033358

India, Bangalore

UX Researcher

Responsible for conducting interviews and ethnographic studies to support detailed application development. Familiar with Experimental Design Methods, Ethnography methods, Probability and Statistical processes to engage Contextual inquiry. Evaluates and tests new UI designs to inject feedback quickly back to the development process. Works with paper-prototypes, demos, and real products to create tangible UX Mock ups, measures usability and is able to articulate UX research results into initial requirements. Maintains substantial knowledge of UX principles and theories. May lead research efforts and participate in and lead interdepartmental UX activities.

Trellix’s User Experience team is seeking a User Experience Researcher. You will plan, perform, analyze, synthesize, and communicate findings that help deliver user experiences to solve some of cybersecurity’s most challenging problems. You’ll leverage your full range of research skills and soft skills to create customer value. Your contributions will empower cybersecurity professionals to do their best work under high-pressure scenarios. Join a diverse group of thinkers and do some of the most meaningful work of your career.

Company Overview:

About the role:

Conduct interviews and ethnographic studies to support detailed application development

Leverage Experimental Design Methods, Ethnography methods, Probability and Statistical processes to engage contextual inquiry

Work with paper-prototypes, demos, and real products to validate design ideas

Measure usability and articulate UX research results into initial requirements

Promote Trellix’s UX principles and theories, and contribute to a growing body of knowledge

May lead research efforts and participate in and lead interdepartmental UX activities

Communicate research plans and artifacts to project team and stakeholders

About you:

3 to 4 years of research experience with a Bachelor’s degree; or a Master’s degree or equivalent work experience

Proficient-level application of user-centered design principles and design thinking to evaluate customer value

Demonstrated track record of fostering approachable, constructive relationships with UX practitioners, internal stakeholders, and customers

Work ethic characterized by curiosity and an unwavering attention to detail

Ability to communicate ideas in approachable terms

Cybersecurity experience is a plus.

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.



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