Operations Manager

4 weeks ago


lucknow, India HCLTech Full time

Roles & ResponsibilitiesServes as primary contact for client communication and managing project timelines, quality and deliverablesCreates project dashboard for ensuring all critical to project and deliverable parameters are metInvolved in daily, weekly, monthly and periodic updates to client contactsEnsure compliance with all standard operating proceduresMust take accountability for day to day floor activities and empower the team to satisfy client needs and resolve concernsResponsible for ensuring adherence overall SLAsConduct and participate in periodic meetings/QBRs with ClientSkills RequiredExperience in supporting BFS client in fincrime domain is a must ***Good written and verbal English skillsGood organizational, time management and priority setting skills, and the flexibility to multi-task in a fast-paced environmentAbility to think critically, work independently and follow instructionsWorking knowledge of Microsoft Excel, Word and PowerPointTeam management experience


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    Lucknow, India HCLTech Full time

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    3 weeks ago


    Lucknow, India HCLTech Full time

    Roles & ResponsibilitiesServes as primary contact for client communication and managing project timelines, quality and deliverablesCreates project dashboard for ensuring all critical to project and deliverable parameters are metInvolved in daily, weekly, monthly and periodic updates to client contactsEnsure compliance with all standard operating...

  • Operations Manager

    4 weeks ago


    Lucknow, India HCLTech Full time

    Roles & Responsibilities Serves as primary contact for client communication and managing project timelines, quality and deliverables Creates project dashboard for ensuring all critical to project and deliverable parameters are met Involved in daily, weekly, monthly and periodic updates to client contacts Ensure compliance with all standard operating...


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