Current jobs related to Process Excellence Lead - gurugram - Teleperformance

  • Process Excellence

    2 months ago

    Gurugram, Haryana, India Clix Capital Full time

    Department - Process Excellence - Job posted on - Sep 23, 2024 - Employment type - Full Time **Job Description - Process Excellence** - Champion Continuous Process Improvement, change culture and quality service delivery across the company - Take lead on efficient execution and effective implementation of all process re-engineering, change and quality...

  • Process Associate

    5 months ago

    Gurugram, Haryana, India SDM Process Solutions Full time

    The work requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital. **Responsibilities** - Classify medical data and documents into database systems. - Create spreadsheets with large...

  • Process Excellence Manager

    2 months ago

    gurugram, India IGT Solutions Full time

    Position: Manager / Sr Manager - Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO) Exciting Opportunity- IGT Solutions Hiring for Blackbelt Process Excellence (BPO/Contact Center/KPO/Travel) role || Gurgaon Location Role : Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO) Reporting to - Vice President...

  • Process Excellence Manager

    2 months ago

    gurugram, India IGT Solutions Full time

    Position: Manager / Sr Manager - Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO)Exciting Opportunity- IGT Solutions Hiring for Blackbelt Process Excellence (BPO/Contact Center/KPO/Travel) role || Gurgaon LocationRole : Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO)Reporting to - Vice President Global CX...

  • Process Excellence Manager

    3 months ago

    Gurugram, India IGT Solutions Full time

    Position: Manager / Sr Manager - Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO)Exciting Opportunity- IGT Solutions Hiring for Blackbelt Process Excellence (BPO/Contact Center/KPO/Travel) role || Gurgaon LocationRole : Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO)Reporting to - Vice President Global CX...

  • Process Excellence Manager

    3 months ago

    Gurugram, India IGT Solutions Full time

    Position: Manager / Sr Manager - Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO) Exciting Opportunity- IGT Solutions Hiring for Blackbelt Process Excellence (BPO/Contact Center/KPO/Travel) role || Gurgaon Location Role : Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO) Reporting to - Vice President...

  • Analyst II, Process Excellence

    2 months ago

    Gurugram, India Boston Scientific Full time

    Additional Locations: India-Haryana, GurgaonDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With...

  • Process Executive

    6 months ago

    Gurugram, Haryana, India ARS PROCESS SOLUTION Full time

    Responsibilities Timings - 9:30am to 6pm 7:30pm to 3:30am **NOTE -Must Have Excellent communication skills.** **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Rotational shift - US shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year...

  • Process Excellence

    5 months ago

    Gurugram, Haryana, India Airtel India Full time

    Process Excellence SME for GPA and RR - Internal Control Over Financial Reporting (ICOFR) control testing and reporting control failure with mitigation plan for Global Payable Accounting (GPA) and Revenue Reporting (RR). - Tool base compliance for Internal Controls submission and testing by artifacts. - Identify new controls required in process for...

  • CX Process Excellence Manager

    1 week ago

    Gurugram, India ixigo Full time

    The role focuses on managing projects and timelines to deliver operational excellence as well customer experience. You will be working in a fast-paced environment where every day brings unique challenges and opportunities.What will you be doing:Manage diverse projects by interacting with various internal stakeholders including various lines of business...

  • CX Process Excellence Manager

    1 week ago

    Gurugram, India ixigo Full time

    Job DescriptionThe role focuses on managing projects and timelines to deliver operational excellence as well customer experience. You will be working in a fast-paced environment where every day brings unique challenges and opportunities.What will you be doing:Manage diverse projects by interacting with various internal stakeholders including various lines of...

  • CX Process Excellence Manager

    4 days ago

    Gurugram, India ixigo Full time

    The role focuses on managing projects and timelines to deliver operational excellence as well customer experience. You will be working in a fast-paced environment where every day brings unique challenges and opportunities. What will you be doing :Manage diverse projects by interacting with various internal stakeholders including various lines of business...

  • IGT Solutions | Process Excellence Manager | gurugram

    7 days ago

    gurugram, India IGT Solutions Full time

    Position: Manager / Sr Manager - Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO) Exciting Opportunity- IGT Solutions Hiring for Blackbelt Process Excellence (BPO/Contact Center/KPO/Travel) role || Gurgaon Location Role : Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO) Reporting to - Vice President...

  • IGT Solutions | Process Excellence Manager | gurugram

    3 days ago

    gurugram, India IGT Solutions Full time

    Position: Manager / Sr Manager - Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO)Exciting Opportunity-IGT Solutions Hiring for Blackbelt Process Excellence (BPO/Contact Center/KPO/Travel) role || Gurgaon LocationRole : Black Belt – Lean Six Sigma, Process Excellence (BPO/Contact Center/KPO)Reporting to - Vice President Global CX...

  • Process Excellence and Vendor Governance-procurement

    5 months ago

    Gurugram, Haryana, India BNC Full time

    BNC is hiring for Process Excellence and Vendor Management role for manufacturing client - Documenting processes and monitoring their compliance - Managing audits - Managing vendor registration - Managing vendor performance tracking - Maintain vendor profiles - Developing vendors for specific requirement of the company when required - Bachelor’s degree is...

  • Analyst-Operational Excellence

    4 months ago

    Gurugram, India American Express Full time

    You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Senior Manager

    3 months ago

    Gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Senior Manager

    2 months ago

    gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...

  • Senior Manager

    2 months ago

    gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt LtdIGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing,...

  • Senior Manager

    3 months ago

    Gurugram, India IGT Solutions Full time

    About the Organization - IGT Solutions Pvt Ltd IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility,...

Process Excellence Lead

2 months ago

gurugram, India Teleperformance Full time

About the Company:

Teleperformance is a leading global outsourcing company with a commitment to diversity and inclusivity.


About the Role:

The Director / Senior Manager will be responsible for Process Excellence, MBB or LSSBB in Mumbai / Gurugram.


Responsibilities:

  • Certified lean Six Sigma Black Belt
  • Should have expert knowledge be Six Sigma and Lean Techniques
  • Experience in Project management, preferably PMP or Prince
  • Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering)
  • Knowledge in RPA opportunity identification and deployment
  • Ability to build and drive Transformation road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing
  • Bachelors or higher education degree with overall 7-12 years’ experience with minimum of 4-7 yrs of experience in Process Improvement(PEX) role
  • Should have completed 3-5 Projects across different verticals as Project Lead and mentored >5 Projects across different verticals
  • Should have worked on multiple client (International & domestic) collaborated project (client engaged). Role requires active engagement with internal and external stakeholders
  • Possess speed to delivery. Ability to collaborate and challenge in a consultative style
  • Solution Oriented and contribute towards RFPs, outsourcing opportunity assessments
  • Work across multiple projects and time-zones concurrently juggling multi-dimensional deliverables – both as sole contributor and team deliverables
  • Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities
  • Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels
  • Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome notes
  • Analytical bend of mind to understand the business needs and the workflow of the management and the administration tasks
  • Must have in-depth knowledge of Business Process outsourcing (BPO) processes (Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and/or Healthcare processes in PEX capacity


Qualifications:

Interested applicants can share their resume on


Equal Opportunity Statement:

Teleperformance is committed to diversity and inclusivity.