CloudBees | Technical Content Developer

1 day ago

Delhi, India CloudBees Full time
DescriptionAbout CloudBeesCloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.

Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.

CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today.

About the roleServe as an embedded, fully-integrated member of an Agile product development team, including demos to both the embedded team and peer writersDevelop, validate, deliver, and maintain highly technical, enterprise-level product documentationWork collaboratively and build relationships with Subject-Matter Experts and peer writers across product and customer success teams to coordinate deliverables and dependenciesCollaborate with design team to write and maintain UI text as part of the user experienceDevelop and maintain technical content for multiple delivery channels and multiple audiencesPerform peer reviews to match writing and style standards, corporate style guidelines, and success criteria (working collaboratively for consistent quality and standards)Validate technical procedural content as part of the content development processScope projects and estimate time requirements to meet deadlines and set expectationsWork on multiple projects at a time while tracking progress and deadlines.Role Requirements

Excellent written and spoken English language skillsExcellent problem-solving, organization, and communication skills5+ years of technical content and/or curriculum developmentProficiency with creating technical, product-related videos is a plusHigh proficiency working with subject-matter experts to clarify and organize complex technical contentWillingness to learn about cloud hosting (AWS, Azure, Google Cloud, etc.) and virtualization technologies (Docker, Kubernetes, etc.)Willingness to learn source code management, specifically GitWillingness to learn issue tracking systems, specifically JiraWillingness to learn markup syntax such as AsciiDoc, Markdown, or reStructuredTextExperience with Jenkins is a plusExperience with continuous integration/delivery/deployment technologies and processes is a plus

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