Application Engineer
1 month ago
JOB SUMMARY
The Application Engineer - FEA is responsible for helping customers solve complex engineering problems using ANSYS software products. The Application Engineer - Mechanical Simulation Specialist position involves working closely with ANSYS customers and internal teams in a consultative and supportive technical role. The ability to research problems and find solutions to wide variety of problems is paramount. Position is a key member of a positive, dynamic team of engineers committed to solving complex engineering problems, provide Training and Support customer queries.
ESSENTIAL FUNCTIONS
- Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of increasingly complex problems, in order to improve customers’ productivity and satisfaction with ANSYS Mechanical products
- Personally own the customer support experience, practice active listening skills and respond positively to situations requiring cooperation, courtesy and tact
- Instruct introductory and/or intermediate training classes on the usage of ANSYS Mechanical simulation products
- Track and document inbound support requests and ensure proper notation of customer problems or issues
- Expand working level skill on Adjacent Products
JOB MINIMUM REQUIREMENTS AND QUALIFICATIONS
- PhD in Mechanical Engineering or other related discipline
- A minimum 2 years of experience in an engineering software environment
- A minimum of 2 years of experience in use of relevant ANSYS software or other commercial software
- Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems in Structural Mechanics and composites.
- Ability to work independently, as well as with others in a diverse team environment
- Demonstrated ability to manage multiple projects and to communicate effectively with customers
- Demonstrated skills in writing and presenting in fluent English
- Other specialty-specific required skills as necessary (Mechanical, Structural)
OTHER INFORMATION
- Work experience in composite material modeling and Explicit dynamics is a plus
- Work Experience in ANSYS is plus.
- Must have passion and drive for personal technical excellence and high performance
- Must have customer service aptitude and maintain customer focus
- Ability to travel up to 50%
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