Application Engineer

2 months ago

Bengaluru, India CoreEL Technologies Full time
JOB SUMMARY
The Application Engineer - FEA is responsible for helping customers solve complex engineering problems using ANSYS software products. The Application Engineer - Mechanical Simulation Specialist position involves working closely with ANSYS customers and internal teams in a consultative and supportive technical role. The ability to research problems and find solutions to wide variety of problems is paramount. Position is a key member of a positive, dynamic team of engineers committed to solving complex engineering problems, provide Training and Support customer queries.
ESSENTIAL FUNCTIONS
Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of increasingly complex problems, in order to improve customers’ productivity and satisfaction with ANSYS Mechanical products
Personally own the customer support experience, practice active listening skills and respond positively to situations requiring cooperation, courtesy and tact
Instruct introductory and/or intermediate training classes on the usage of ANSYS Mechanical simulation products
Track and document inbound support requests and ensure proper notation of customer problems or issues
Expand working level skill on Adjacent Products
JOB MINIMUM REQUIREMENTS AND QUALIFICATIONS
PhD in Mechanical Engineering or other related discipline
A minimum 2 years of experience in an engineering software environment
A minimum of 2 years of experience in use of relevant ANSYS software or other commercial software
Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems in Structural Mechanics and composites.
Ability to work independently, as well as with others in a diverse team environment
Demonstrated ability to manage multiple projects and to communicate effectively with customers
Demonstrated skills in writing and presenting in fluent English
Other specialty-specific required skills as necessary (Mechanical, Structural)
OTHER INFORMATION
Work experience in composite material modeling and Explicit dynamics is a plus
Work Experience in ANSYS is plus.
Must have passion and drive for personal technical excellence and high performance
Must have customer service aptitude and maintain customer focus
Ability to travel up to 50%

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